Posted:
9/9/2024, 5:00:00 PM
Location(s):
Texas, United States ⋅ Austin, Texas, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Business & Strategy ⋅ Product
Workplace Type:
Hybrid
What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
A Typical Day:
Proactively lead clients through the project lifecycle and effectively articulate implementation objectives.
Serve as a central point of contact for external clients to plan and manage project tasks.
Partner with clients to understand business requirements and expectations.
Create and maintain a documented project schedule; keep complete records of every project, including deliverables, change control, action items, issues, and risk monitoring.
Following established workflows and processes, utilize project management tools to manage both internal and external resources to facilitate project deliverables.
Obtain necessary information for project deliverables and approvals.
Direct project resources to complete tasks in a timely manner.
Work closely with the client and team to problem solve issues that arise.
Communicates verbal and written project status to both customers and internal teams.
Raise project issues and risks and drive execution of mitigation plans.
Attend project and client meetings, taking detailed notes and coordinating next steps.
Coordination, planning, and supporting resources with onsite/milestone activities.
Deliver solutions within defined timelines while following Q2 project standards.
Oversees successful transition of clients from implementation to go-live.
Accountable for closing out projects and transitioning clients to Support.
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Website: http://www.q2.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 1001-5000
Year Founded: 2004
Industries: Financial Services ⋅ FinTech