Head of Global Accounts USA

Posted:
12/12/2024, 2:35:07 AM

Location(s):
Connecticut, United States ⋅ New York, United States ⋅ New York, New York, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

About the role…

As we build a new category, we're redefining the future of SaaS sales. As a result, we are seeking an exceptional Head of Global Strategic Accounts (10,000+ employees) for the USA to drive this. This is a rare opportunity to grow, lead and shape a world-class team of Strategic Account Executives as they partner with some of the largest and most influential companies on the planet, driving transformative growth and innovation with AI.

As a key architect of our scaling journey, you will help us build the most elite GTM organization in SaaS. You will bring an unwavering commitment to excellence in recruiting, coaching, and empowering high-performing Strategic Account Executives to excel in landing and expanding global strategic accounts. Your leadership will inspire a culture of innovation, discipline, and continuous growth, ensuring mastery of pipeline generation, fundamentals and deal execution at every level.

At Synthesia, we are creating an environment where the most ambitious leaders and Account Executives can achieve their highest potential and do the most impactful work of their careers. If you’re ready to shape the future of SaaS and leave an indelible mark on the gen-AI industry, we can’t wait to welcome you as a driving force in our journey.

What you’ll be doing…

  • Grow and lead a US based Global Strategic Accounts team who drive Annual Recurring Revenue (ARR) through landing and expanding our highest value customers (10,000+ employees).
  • Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the US Global Accounts team, ensuring confidence in future revenue.
  • Proactively recruiting elite talent - all our leaders are expected to build their own candidate pipelines.
  • Using your experience, refine and implement a comprehensive account strategy to nurture existing relationships with key accounts and expand reach to a more executive audience.
  • Driving a Pipeline-Generation (PG) culture where everyone is responsible for outbound.
  • Collaborate closely with the Marketing and Customer Success teams and leaders to ensure alignment between the commercial aspects of the business and maximize customer satisfaction and engagement.

We’d love to hear from you if you have…

  • Whilst we're open to the location of this person (in EST, CT or MT) you must be willing to travel to NYC HQ when required + customer travel.
  • You'll need a wealth of leadership experience where you've been responsible for the team landing and expanding strategic accounts (10,000+ employees) with quotas of $1m+ each.
  • Experience managing teams in heavy outbound/sales-led organisations; you command operational excellence and rigour around pipeline generation (PG).
  • Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC & Command of the Message.
  • You’ve proactively recruited and built winning teams before - bonus points if you’ve headhunted reps yourself, as you’ll be expected to PG here!
  • Extensive experience in b2b SaaS sales winning new business and expanding existing accounts - before you became a manager, you had your own successful SaaS sales career.
  • You've experienced rapid growth & understand the opportunities and challenges that can bring - and you thrive in it!

Salary: We aim to be competitive based on location, 50/50 split + share options

Our culture 

At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. 

Benefits

  • A competitive salary + stock options in our fast-growing Series C startup 
  • Hybrid working environment 
  • Discretionary based bonus 
  • 100% Medical, Dental & Vision 
  • 401k Plan 
  • Paid parental leave 
  • 25 days of annual leave + Public holidays + paid sick leave 
  • Fun culture with regular socials and company retreats 
  • A generous referral scheme 
  • A brand new computer + monitor