At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

You love to explore valuable insights from data, and desire for an opportunity to turn raw data into actionable suggestions for business strategy and decisions making? You are interested in E-commerce or specifically cross border E-commerce? You have an appetite to truly analyze processes and to understand why things work as they do? If so, you're just the type of person who could thrive in a Trust Analyst in our iCBT Business Management and Operation team!

About Our Team:

The eBay iCBT Business Management and Operation team is responsible for taking care of eBay platform policy design, operation and GC, SEA, Hipo, IN, JP and KO cross-border seller management, based on in-depth analytical technology. Trust Analyst will be responsible in analytics, reporting, policy operation and documentation related tasks.

Key Responsibilities Include:

• Support the trust related initiatives of the entire eBay iCBT region markets including China Mainland, Hong Kong, Taiwan, Southeast Asia, India, Japan etc.
• Perform data investigation and data analysis requests using SQL/R/Python/Excel
• Carry out an end-to-end strategic program to manage trust performance, discovering real problems and provide real solutions
• Communicate trust programs or actions with local and global stakeholders, to ensure smooth policy launch and operation
• Maintain database and generate daily tracking reports on eBay seller performance metrics
• Other ad-hoc tasks involving SQL, R, Python, Tableau, Excel, PowerPoint, Word, AI tool etc.

Job Requirement:

The desired qualities of the candidate should include:

• Bachelor's or Master's degree in Statistics / Economics / Business / Computer Science or other technology related fields
• Proficiency in SQL/Excel Pivot table, familiar with database knowledge
• Tableau skills and intermediate statistical modelling knowledge using R/Python
• Good speaking, reading and writing capabilities both in English & Chinese (Mandarin)
• Proactive, responsive, willing to learn and strong ownership

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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