Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

Our team is looking for a Business Operations Principal who will report to a leader in our Sabre MVD office. This role will collaborate across multiple functions, including Sabre business units, Sabre Finance and People Team to solve challenges internally and implement goal-oriented strategies.

Role and Responsibilities:

• Engage with different teams across all business units to drive efficiencies and better ways of working together.
• Drives projects with the goal of generating efficiencies.
• Partner with Sabre Care, Commercial, SRE, Product and Dev Teams on joint goal setting, , and multiyear outlooks
• Support ITSM Operations in managing processes and documentation.
• Develop and automate processes to drive efficiencies.
• Develop metrics to track improvements in the process and efficiency.
• Analyze Incident/Problem/Change data for actionable information and communicate to leadership
• Collaborate across multiple functions to develop business cases
• Coordinate and complete special projects

Qualifications and Education Requirements:

• Minimum 5 years of relevant work experience
• Advanced English level both verbal and written
• Project Management abilities
• Strong analytical and critical thinking skills.
• Strong knowledge of ITSM and other organizational frameworks.
• ITIL certification preferred.
• Curious mindset and self-starter; ability to interpret data and communicate message clearly and concisely
• Excellent communication and people skills with an ability to work across an organization, developing key relationships
• Impeccable oral and written communication skills
• Ability to work under tight deadlines
• Strategic thinking to anticipate potential issues and suggest creative alternatives to overcome barriers
• Proficient in Microsoft Office products with advanced PowerPoint and Excel expertise; Workday and other third-party tools preferred

Benefits

• Work in modern Zonamerica campus alongside all the amenities it has to offer!
• Annual Performance bonus plans
• Development opportunities in country or globally
• We offer a competitive private health insurance for employees and eligible children 
• Extra Paid Time Off (5 extra days each year) 
• 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) 
• Daily meal allowance
• End of Year Break 
• Life Insurance 
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs
• Fun employee engagement and development events

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

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