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Job Title: Benefits Administrator
Company: Bill Gosling Outsourcing

Employment Type: Full-Time

Work Model: Hybrid

Location: 4410 E Claiborne Square, Hampton, VA 23666, USA

About Us:
Bill Gosling Outsourcing provides business solutions to some of the most recognized brands in the world. We offer a fun, fast-paced environment where we empower our team members to grow and develop their careers. We believe our employees are our most valuable asset. We strive to create a supportive, inclusive work environment where everyone can thrive.

Position Overview:
We are looking for a detail-oriented and experienced Benefits Administrator to manage and support our company’s employee benefits programs. You will be responsible for overseeing, managing and administering our employees' rewards and benefits. The Benefits Administrator will work with HR Management to develop, monitor cost effective programs in line with our engagement strategies. This role requires strong organizational skills, a customer service mindset, and the ability to navigate complex benefits regulations and policies.

Key Responsibilities:

• Full-cycle benefit administration (to include, but not limited to employee enrollment, on-going system maintenance, disability management, Leave of Absence, terminations, etc.)
• Responsible for compliance requirements as it relates to the Affordable Care Act reporting (Employees & IRS)
• Manage the annual USA Open Enrollment process
• First point of contact in handling and troubleshooting all employee benefit inquiries
• Work in conjunction with the carrier, broker, and senior members of the HR management team during annual contract negotiations and premium renewals
• Assist with the maintenance and testing of the HRIS and other systems, maintenance of the employee benefits intranet site, and with benefits and wellness initiatives
• Handle the monthly benefits billing and reconciliation process in conjunction with the Finance department
• Handle all benefit updates (Plans; premium changes; and communication updates to the employee population)
• Handles all benefit updates provided by the benefit broker and/or carrier as well as legislative/ federal changes
• Responsible for providing recommendations to the HR team and to Senior Management on efficiency changes and identify gaps or enhancements to benefits platform
• Champion company core values and other company programs
• Manage internal and/or statutory benefits requirements of employees
• Coordinates with vendors and/ or government offices to ensure adherence and consistency on benefits provisions amongst employees
• Other duties as assigned

Qualifications:

• University Degree/College Diploma with a focus on Human Resources or equivalent stream
• 3+ years of experience in benefits administration within the US.
• In-depth knowledge of benefits regulations, including ERISA, ACA, COBRA, and FMLA.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and customer service abilities.
• Experience with HRIS and benefits management systems.
• SHRM-CP or CEBS certification is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a collaborative, inclusive environment.
• Professional growth and development opportunities.
• Supportive leadership and a strong focus on employee well-being.