What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

The Financial Wellness Advice Leader oversees a team of Financial Wellness Advisors who deliver investment solutions and holistic financial guidance exclusively to LPL Financial employees. The leader ensures a high-quality, phone-based advice experience, sets planning standards, and drives outcomes centered on service excellence and the delivery of personalized financial plans. This role manages day-to-day operations for a team of licensed advisors, including coaching, performance reporting, workforce management, and client escalation handling while partnering across the business to improve productivity and the employee experience.

Responsibilities:

• Talent management and coaching: Recruit, onboard, and develop advisors; conduct regular one-on-ones focused on skills, career development, and consistent execution of planning standards.
• Program service quality: Elevate the employee advice experience through call coaching, QA reviews, and adherence to service SLAs.
• Financial planning standards: Define and maintain a needs-based planning framework; ensure advisors consistently gather essential data and tailor plans to employee goals.
• Investment guidance oversight: Provide supervisory oversight to ensure recommendations align with employee goals and risk tolerance.
• Workforce management: Manage staffing levels, schedules, and time-off to maintain service coverage.
• Business management and reporting: Monitor advisor productivity, planning output, QA scores, and service metrics; create and present reports on trends and progress toward program goals.
• Client escalation management: Own manager callbacks and escalations; coach advisors on best practices to prevent complaints and resolve issues promptly.
• Cross-functional partnership: Collaborate with key partners to improve advisor workflows and enhance the employee experience.
• Risk management and compliance: Maintain regulatory and supervisory standards; proactively identify and mitigate risks.
• Change leadership: Lead through a fluid, fast-paced environment with evolving priorities and processes.

What are we looking for?

We are looking for a leader who puts people first and is passionate about empowering LPL employees to achieve financial confidence. You will cultivate a culture of exceptional service, planning excellence, and continuous improvement, motivated by impact rather than incentives, while building trust and fostering long-term relationships across your team and with internal partners.

Requirements:

• FINRA Series 7 and 66 (or 63 and 65); supervisory licenses such as FINRA Series 9/10 are a plus and may be expected within the first six months.
• 2+ years of previous management experience leading advisors
• 3+ years of investment/advisory experience.
• Proven ability to coach to service quality and planning outcomes in a phone-based advice model.
• Excellent communication skills; strong judgment, integrity, and risk awareness.
• Proficiency in Microsoft Office and web-based applications; comfort with reporting and QA tools.

Preferences:

• CRPC®, CFP®, or similar designation.
• Comprehensive industry and investment knowledge; experience leading service or advice teams.
• Experience in virtual/call center advice environments; familiarity with planning software and CRM.

 

Pay Range:

$94,013-$156,689/year

 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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