Network Account Manager - Cardio 

Do you want to be part of an international, innovative, world-class pharmaceutical company, within a Team that supports and challenges each other ? In an organization committed to put patients first?  

Guided by our four values: Courage, Joy, Equity and Excellence, our breakthrough culture lends itself to our dedication to transforming millions of lives.

Location: NL-South-West (Zuid-Holland, Utrecht, Zeeland)  

About the role 

The NAM Cardiology within the Specialty Care Business Unit is responsible for demand generation based on an understanding of the patient journey, regionally acting as a partner who accelerates the transition to a patient-centered, sustainable healthcare system and connect  with HCPs involved with the patient journey to meet agreed business objectives.  

The NAM-Cardiology focuses on creating disease awareness, uncovering unmet (medical and diagnostical) needs, oversees care pathway activities, enabling Networks and partnering on promotional meetings. The NAM is regionally responsible for pro-actively providing relevant disease, patient impact, product and service related information that support their commercial account strategy. The NAM engages with DMU and relevant management staff to ensure early awareness of all (clinical) benefits of the patient -product and application principles in the therapeutic area. The NAM has a customer and patient-oriented market approach that includes product promotion, relationship building and network management and connecting diagnostic partners with expertise centres. 

Main responsibilities 

• Segmentation and Targeting Customers, incl. decision making / influencing networks for recently introduced brands and indications 

• Detailing of assigned Products to the prescribers, based on customer and product lifecycle needs. 

• Connect and communicate multiple insights from various stakeholders to develop an account plan of action in COE and other large accounts. These insights will be shared with the CBLs and other relevant colleagues. 

• Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel 

• Ensure customer service and support by engaging with customers through both in-person and virtual interactions 

• Ensure objectives of the accounts are met. Problem-solve complex account/ institution and Authority challenges.  

• Pro-actively engages with strategically positioned stakeholders within Specialty Care and other relevant stakeholders to build smart coalitions around a therapeutic / value proposition.  

• The NAM thinks beyond customer demands and needs and is a trusted advisor within the accounts. 

• Respond to customer requests by connecting with cross functional team to provide responses and input. 

• Arrange meetings to support communication and education related to our disease areas and brands 

• Bring customers together to progress areas of mutual interest related to our therapy areas (eg to establish and optimize cross-sectoral and cross-specialty referral structures) 

• Comply and adhere to legal and financial policies, relevant procedures and agreed timelines of the organisation. 

About you 

• Bachelor’s degree in life sciences and 7+ years of relevant Sales experience in the pharmaceutical industry (preferably as Senior Account Manager in complex environment) with existing customer network or Master’s degree in life sciences and 6+ years of relevant Specialty Care sales experience in the pharmaceutical industry with existing customer network. 

• Driving license. 

• Fluent in the Dutch language and good working language in English. 

• Analytical skills and ability to understand the effects of the external environment on the fundamental drivers of the strategic accounts and their implications on our business; knowledge of healthcare environment and specifically with regards to relevant products  and accounts. 

• Ability to challenge and discuss (un)conventional business solutions with internal and external stakeholders with the aim to establish added value creation and a patient-centered sustainable healthcare environment. 

• Ability to build and maintain account relationships and excellent insight regarding the Decision Making Unit  and the overarching networks impacting these accounts. 

• Ability to transfer from transactional to strategic relationships with shared objectives. 

• Ability to communicate effectively and influence stakeholders. Strong written, verbal and interpersonal communication and listening skills. 

• Result driven and strong drive for commercial results  

• Ability to perform and prioritize effectively in stressful circumstances and request timely assistance when required; 

• Team player and Leadership without authority - Capability to ensure colleagues are actively contributing to the account objectives. 

• Ability to set-up and implement the strategic (key) account planning according to the milestones. 

What do we offer? 

Innovative company Pfizer has a pipeline full of innovative medicines for a variety of conditions. As a Pfizer colleague, you'll have the opportunity to maximize the impact of medicines for patients in a variety of ways. In short, you make a real difference. 

Development opportunities We are always looking for top talent. We believe you will never stop learning and there will always be a new opportunity for your development. That is why we have broad opportunities in the Belux organization. There are regular opportunities for training or to gain experience in a different field or even advancement to an international position. 

A culture where you can be yourself We are a large, international organization with people from all over the world. At Pfizer everyone should be able to be themselves, that's what we strive for and live by. 

Work/life balance At Pfizer, we know that if you really want to make an impact on people's lives, it's important that your people are at their best. That's why we offer our colleagues good working conditions, such as an appropriate salary and opportunities to work from home. Working a lot of overtime is not the norm for us. We also believe that work and having fun should go hand in hand. That's why, for example, you can participate in all kinds of activities outside of work. 

Are you interested? 

Do you know enough and have you decided to respond? We are curious about you and invite you to submit your application via the apply button below. You don't have to worry about a deadline to respond. We keep looking until we have found the right candidate for this position. 

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

We kindly ask you to provide your application documents in English! 

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