Posted:
9/26/2024, 2:43:10 AM
Location(s):
Arizona, United States ⋅ Tucson, Arizona, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Medical, Clinical & Veterinary
Primary City/State:
Tucson, ArizonaDepartment Name:
Environmental Svcs-HospWork Shift:
VariedJob Category:
Facilities, Environmental Services, and CulinaryGreat careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.
Come join Banner University Medical Center - Tucson Environmental Services department, fast paced work environment. Bring your compassion for providing a clean, sanitize and safe environment. As a EVS Assistant you will be joining a cohesive well-oiled team that we like to call family! The Banner University Environmental Services team is a high performing, close knit and diverse group of men and women.
As an Environmental Services Assistant, you will be an important part of the overall patient experience, by helping to provide a safe, comfortable environment for our patients. You will be ensuring that proper infection control and safety procedures are followed.
If doing meaningful work in a facility that prides itself on commitment to the community sounds like the role for you, apply today for this EVS, Assistant position.
LOCATION:
SCHEDULE:
POSITION SUMMARY
This position provides leadership to the Environmental Services staff on an assigned shift, and customer service support to nursing, support departments, and department employees regarding patient throughput, cleaning schedules, quality control, and patient or employee satisfaction.
CORE FUNCTIONS
1. Coordinates all department activities too include scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels.
2. Conducts patient/staff rounds to nursing units and other service areas. Obtains feedback and quality control data regarding patient/staff satisfaction and conducts appropriate follow-up action. Provides timely follow-up information to requesting departments regarding any issues which may arise; consults with the leader on any items requiring assistance.
3. Participates in the interviewing and selection process for new employees. Provides training and serves as a preceptor for new staff. Supports and assists leadership with the preparation of performance recognition and/or annual performance reviews for designated staff members.
4. Updates department policies and procedures. Supports updating and implementing of policies and procedures for the department. Acts as a resource in procedural knowledge to hospital/facility and department personnel.
5. Supervises the ordering for all department supplies and equipment. Provides support for ensuring operating supply expenses are within budgeted parameters.
6. Works under limited supervision; facility-based responsibility only. Internal customers are other staff, physicians, patients, visitors, managers, and executives. External customers are vendors, other company facilities, and non-company facilities. Supervises day-to-day work flow for designated staff. Assists leadership with candidate selection, training & development, provides feedback for performance appraisals, directs work assignments, identifies disciplinary action issues and reports to leader.
MINIMUM QUALIFICATIONS
Must possess knowledge obtained through two years previous experience in customer service. Effective organizational, communication and human relation skills are necessary to coordinate several projects simultaneously and work closely with department supervisor/manager and all levels of staff. Advanced word processing, spreadsheet and/or database software skills as well as the ability to research and compile statistical reports are required. Ability to compute mathematical calculations. Must posses a valid driver’s license and be eligible for coverage under the company auto insurance policy.
PREFERRED QUALIFICATIONS
Customer service experience with an emphasis on Environmental Services is preferred. Call center experience a plus.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Website: https://bannerhealth.com/
Headquarter Location: Phoenix, Arizona, United States
Employee Count: 10001+
Year Founded: 1999
IPO Status: Private
Industries: Health Care ⋅ Insurance ⋅ Non Profit