Job Summary

We are seeking a Java Backend Developer Support. This role is heavily hands-on, covering L1/L2 application support, backend development, system integration, performance tuning, and close collaboration with business and IT stakeholders to ensure system stability, availability, and security.

Key Responsibilities

• Provide L1/L2 application support for General Insurance Core and Frontend systems

• Perform incident resolution, root cause analysis, and BAU maintenance activities

• Design, develop, and enhance backend components using Java/J2EE technologies

• Support system integrations and onboarding of new interfacing applications

• Manage patching, performance tuning, and vulnerability mitigation activities

• Monitor application health, logs, and system stability

• Support SIT, UAT, and production releases, including product launches

• Conduct system and integration testing and coordinate with business users

• Prepare and maintain technical documentation (BRD, design specs, test plans, impact assessments)

• Review vendor test results, deployment packages, and release notes

• Provide periodic application health and status reports

• Carry out end-of-day (EOD) processing support

• Mentor junior engineers and promote DevOps best practices

Required Skills & Experience

Backend & Application Development

• Java, J2EE, and server-side technologies (Struts, Spring, Hibernate, REST APIs) 

• Strong backend troubleshooting, enhancement, and performance tuning experience

Database & SQL

• Strong SQL experience (complex queries, optimization, debugging) 

Architecture & Integration

• Microservices architecture and distributed systems 

• System integration and interfacing applications 

Operating Systems & Support

• UNIX / Linux (log analysis, scripts, troubleshooting) 

• Application support (L1/L2), incident management, BAU support 

Testing & Release Support

• SIT / UAT support, test planning, and validation 

Domain Knowledge

• General Insurance systems (Policy Administration, product rules, GI workflows) 

Security & Performance

• Performance tuning, patching, vulnerability monitoring and mitigation 

Nice to Have

• Experience leading or mentoring junior engineers

• Exposure to DevOps practices and CI/CD

• Experience working with vendors and third-party systems