At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

At DICK’S Sporting Goods, we take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join Technology at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while we work remotely from all over the United States, we provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park.

JOB PURPOSE

Join our growing eCommerce team and make a positive impact in this newly created role. You will be responsible for leading functional testing of our eCommerce web and native mobile applications as well as maintaining reliable and high-quality delivery:

• Collaborate with, mentor, and lead Quality Assurance Engineers of various seniority levels

• Develop and maintain dashboards to communicate key performance indicators of eCommerce Quality to stakeholders and leadership

• Collaborate on a roadmap to improve overall quality of eCommerce web and native mobile applications by enhancing testing throughout the SDLC

• Devise optimal quality processes within the existing product teams’ agile methodology

• Collaborate on quality with all roles of eCommerce Product Teams, including Engineers, Product Managers, Designers, Scrum Masters

• Monitor quality activities and processes to adopt and improve compliance with industry quality standards and models, such as TMMI

• Help optimize bug tracking, test planning, and test execution through the overall application release process

• Evaluate and implement new cutting-edge quality testing tools that improve the quality and efficiency of our applications

To be successful in this role, you should possess the following:

• Experience as a Lead or Senior Quality Assurance Engineer in a fast-paced eCommerce environment.

• Knowledge of and experience with functional testing of large-scale eCommerce web and mobile applications

• Familiarity with working as part of a remote team with onshore as well as nearshore/offshore members

• Proven expertise in collaboration with a wide variety of contributors and stakeholders

• Excellent time-management skills for yourself and your extended team

• Success working within an Agile process and methodology

• A passion for continuous improvement and high quality

RESPONSIBILITIES       

Quality Assurance

Help management to implement quality assurance change initiatives and/or make continuous operational improvements.

Testing

Provides authoritative expertise in their areas of Lead responsibility. Ensures roadmaps of activities within their areas drive toward improved testing outcomes.

Data Collection and Analysis

Conduct research using primary data sources and select information needed for the analysis of key themes and trends.

Quality Assurance Testing Design

Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.

Testing Administration

Creates feature and capability roadmaps for area within their Lead responsibility.

Technical Developments Recommendation

Discuss and recommend more complex or innovative solutions to better meet users’ and/or business, performance, quality needs.

Quality Roadmap

Own a roadmap to facilitate overall quality improvements and ensure the team’s work is prioritized in line with established goals.

Continuous Improvement

Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.

Ongoing Learning and Development

Act as subject matter expert in quality and its implementation and improvement for the team. Develop and maintain external accreditations and in-depth understanding of current and emerging industry best practices through continuing professional development, attending conferences, and reading specialist media.

BEHAVIORAL COMPETENCIES                      

Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. For example, ensures that the team has adequate resources to invest in technology advancements and the training to use them well. Deploys some new technologies to enhance effectiveness of the group and business.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Decision Quality

Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.

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QUALIFICATIONS:

EDUCATION     

General Education

Bachelor's Degree or Equivalent Level

EXPERIENCE    

General Experience

Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)

Targeted Pay Range: $95,200 - $158,800. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.