Job Description

In this role, you will oversee the company's EFB administration system and must receive appropriate training on the system's hardware and operating environment.

• Liaise with the Technical and Development team to establish clear and effective EFB procedures and guidelines for crewmembers.

• Conduct monthly audits to ensure flight crew EFB devices/accessories comply with company policies and databases are updated when reporting for duty.

• Collaborate with the Chief Pilot of Training and Standards (CPTS) to develop training for crewmembers to familiarize themselves with the EFB system's processes and usage.

• Coordinate with FOTSE to ensure devices comply with authority requirements.

• Compile technical issues or problems reported by crewmembers for further action.

• Conduct in-flight data collection and monitoring for technical purposes and flight deck familiarization on flights.

• Perform other duties as assigned by the Technical and Development Pilot (TDP) / Chief Pilots Operations (CPO).

Qualification

• Bachelor's Degree in any related field.

• Experience in creating user manuals, conducting training, and offering support for system-related processes.

• Excellent English skills in Reading, Listening, Speaking, and Writing.

• Proficient in computer literacy; MS Officer, G-suite, and smart gadget tools; iOS devices.

• Strong problem-solving skills to troubleshoot and resolve system-related challenges.

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