SPS/PD2 Functional Help Desk Analyst

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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Job Description Summary:

You will serve as a Standard Procurement System (SPS)/Procurement Desktop-Defense (PD²) functional Help Desk Analyst providing support to the Naval Sea Systems Command (NAVSEA) from a site in Fairfax, VA.  You will perform analysis of business and/or systems processes to identify improvements for our client.

Job Description:

The analyst role must demonstrate the ability to work independently and within a team.  Additionally, must demonstrate strong skills in oral and written communication with clients, as well as internal and external team members.  They must also possess the ability to successfully work with concurrent deadlines and multiple priorities.

The analyst must possesses specialized experience in providing support for business software solutions or IT systems.  They must have experience working directly with customers to analyze and resolve issues.

Additional duties include, but are not limited to the following:

• Provide user support for both technical and functional issues as it relates to the SPS Suite of Software

• Leverage all resources to research customer issues

• Ability to discern when to escalate customer issues

• Act as a support role to senior team members in order to research and resolve complex customer issues

• Support includes the analysis of customer-hosted systems which contain relational databases

You Will Bring These Qualifications:

• Must have a Current Secret Clearance

• Must live within commuting distance to the DC Metro area for occasional on site visits

These Qualifications Would Be Nice To Have:

·        Experience using Procurement Desktop Defense Software highly desirable

·        Government Contract Specialist (GS 1102 series) experience highly desirable

·        Experience working on government contracts and understanding the contracting process

·        Excellent oral and written communications skills

·        Ability to react to customer issues and formulate resolutions quickly

·        University Degree or equivalent experience and minimum 3 years of related work experience

*Experience with DoD contracting or procurement (Ideal experience includes government contract writing, PD² or other Acquisition System experience)

What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

 

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

 

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$57,500-$117,900

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.