The Senior Insights Consultant reports to the Sector Lead, Insights Consulting, and is responsible
for managing day-to-day customer relationships for a subset of smaller customers within a
specific sector. They address customer needs, present report findings, make recommendations,
and serve as a trusted point of contact. This role collaborates with Rapid Intelligence and Media
Intelligence teams to ensure deliverables meet customer expectations. They act as a liaison
between the customer and our delivery organization, building strong relationships with peers for
a seamless customer experience. Additionally, they serve as an authority on the customer's
insights program, documenting evolving needs, risks, and opportunities to support retention and
identify upselling opportunities for senior-level stakeholders in Insights Consulting and
commercial departments.