Field Service Supervisor - Kearl

Posted:
4/7/2026, 8:47:41 AM

Location(s):
Alberta, Canada ⋅ Fort McMurray, Alberta, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Location: Customer Site, Kearl Lake
Schedule: 14x14 shift rotation (customer flights and camp accommodations provided)

At Finning Canada, we are driven by people who recognize opportunity, deliver value for customers, and contribute to meaningful business results. We seek individuals who bring insight, initiative, and a desire to make an impact within a trusted industry leader. If you are looking to grow your career while making a difference, we would like to connect.

As a Field Service Supervisor, you will provide strong, visible leadership to a team of technicians in a remote site environment. You will oversee productivity, coach and develop team members, and support performance and capability growth. Through strong internal and external partnerships, you will help improve processes, drive consistency, and ensure operational excellence and customer success.

Job Description:

Major Job Functions:

  • Model the way for a safe, environmentally sound and healthy work behaviors in support of Finning’s Safety Policies, Programs and initiatives

  • Collaborate with the Product Support Service Manager and stakeholders at the Branch to ensure the successful execution of operations

  • Coordinate and schedule work orders and repairs, provide warranty decisions and administer claims as appropriate

  • Lead effective resolutions for customer and supplier issues to achieve high customer loyalty

  • Motivate and develop technicians to achieve personal and team performance objectives

  • Provide guidance to the teams on Finning policies

  • Review and monitor warranty statements to ensure business objectives are achieved

  • Manage and execute training requirements, performance evaluations and coaching sessions for all direct reports

Qualifications:

  • Heavy Equipment Technician certificate is preferred

  • Minimum of five years of leadership experience

  • Strong interpersonal and communication skills

  • Excellent planning and organizational abilities

  • Computer proficiency, including Microsoft applications, SIS, and Caterpillar corporate web platforms

  • Valid driver’s license with a clean driver’s abstract

Note:

  • This position is based at the customer site, Kearl Lake working a 14x14 shift rotation.

  • Customer flights and camp accommodation are provided

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.