Posted:
4/7/2026, 8:47:41 AM
Location(s):
Alberta, Canada ⋅ Fort McMurray, Alberta, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Remote
Major Job Functions:
Model the way for a safe, environmentally sound and healthy work behaviors in support of Finning’s Safety Policies, Programs and initiatives
Collaborate with the Product Support Service Manager and stakeholders at the Branch to ensure the successful execution of operations
Coordinate and schedule work orders and repairs, provide warranty decisions and administer claims as appropriate
Lead effective resolutions for customer and supplier issues to achieve high customer loyalty
Motivate and develop technicians to achieve personal and team performance objectives
Provide guidance to the teams on Finning policies
Review and monitor warranty statements to ensure business objectives are achieved
Manage and execute training requirements, performance evaluations and coaching sessions for all direct reports
Qualifications:
Heavy Equipment Technician certificate is preferred
Minimum of five years of leadership experience
Strong interpersonal and communication skills
Excellent planning and organizational abilities
Computer proficiency, including Microsoft applications, SIS, and Caterpillar corporate web platforms
Valid driver’s license with a clean driver’s abstract
Note:
This position is based at the customer site, Kearl Lake working a 14x14 shift rotation.
Customer flights and camp accommodation are provided
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Website: https://www.finning.com/
Headquarter Location: Vancouver, British Columbia, Canada
Employee Count: 10001+
Year Founded: 1933
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Construction ⋅ Mechanical Engineering ⋅ Rental