Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Key Responsibilities

• Design, develop, and implement custom solutions on the Salesforce platform, with a focus on Sales Cloud, Financial Services Cloud FSC , Service Cloud, Case Management, Lightning Flow, Reports Dashboards, Apex and Integrations, Lightning Web Components LWC , and Aura Components.

• Collaborate closely with business analysts, stakeholders, and other team members to gather requirements, analyze business processes, and translate them into technical solutions on the Salesforce platform.

• Develop Apex code, Lightning components, and custom integrations to extend Salesforce functionality and meet business requirements.

• Configure and customize Salesforce features and functionalities, including but not limited to workflow rules, validation rules, process builder, and security settings.

• Implement and maintain Salesforce data models, including custom objects, fields, and relationships, to support business processes and reporting needs.

• Optimize performance and scalability of Salesforce solutions through code optimization, best practices, and efficient data management techniques.

• Collaborate with QA teams to ensure thorough testing of developed solutions, and assist in debugging and resolving issues identified during testing phases.

#LI-LATAM

Job Qualifications

• Bachelor s degree in Computer Science, Software Engineering or a related field.

• Advanced English skills writing, reading and speaking

• 2 years of hands on experience in Salesforce development

• Ability to work on multiple projects at the same time.

• Ability to communicate findings to technical and non technical colleagues.

• Experience required in Sales Cloud, Service Cloud, Case Management within Service Cloud, Lightning Flow, Reports Dashboards, Apex and Integrations, Lightning Web Components LWC and Aura Components.

• Proficiency in Apex, Visualforce, Lightning Web Components LWC and Aura Components.

• Experience with Salesforce declarative tools such as Process Builder, Workflow Rules, Validation Rules, and Flow.

• Strong understanding of Salesforce data model, SOQL, and SOSL.

• Experience with Salesforce integrations using REST SOAP APIs, Apex web services, and third party integration tools.

• Excellent problem solving and analytical skills, with a strong attention to detail.

• Effective communication and collaboration skills, with the ability to work closely with cross functional teams.

The following experience is important, but not mandatory

• Financial Services Cloud FSC

• Omni Channel Queues, Skills

• Flex Cards and Omni Studio

• Salesforce CRMA Analytics

• Copado DevOps

The following experience is desirable, but not necessary

• Working with Genesys Telephony Integration, Mulesoft and Copado Robotic Testing.

• Having Salesforce Certified Platform Developer

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.