Credit Assistant II

Posted:
9/5/2024, 5:44:19 AM

Location(s):
New York, United States ⋅ New York, New York, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Workplace Type:
On-site

Work Location:

United States of America

Hours:

40

Line of Business:

Administration

Pay Detail:

$65,000 - $85,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.


As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role

Job Description:

TD Securities is seeking a Credit Assistant II to join our team in NYC. The Credit Assistant II provides a broad range of operational support to the Credit Underwriting function including credit processing / transactions activities.

This role also supports business partners and the credit function by collecting / reviewing / analyzing all credit documentation for accuracy and adherence to all regulatory requirements.

Preferred Qualifications:

CUSTOMER:

Provide guidance and support to business partners or customers on a broad range of credit products offered in a business line or product suite and/or within authorization limit
Support partner relationships and be responsible for providing a broad range of operational and/or credit processing activities to ensure business objectives and Service Level Agreements (SLAs) are met
Ensure complete and accurate data input into the origination system assisting the preparation of loan documentation
Reconcile / verify / process all required credit support material / documentation for credit transactions / activities to support customers in obtaining credit
May review credit files and records to answer business partner or customer requests for information
Ensure all required processing and enquiries are fulfilled meeting Service Level Goals
Ensure business partner or customer problems are handled appropriately in a timely manner, effectively / efficiently and escalate as necessary
Interpret credit policies, legal requirements and regulatory guidelines to ensure loan documents meet applicable standards
Provide direction and guidance, and assist team with most complex aspects of account administration, as necessary

SHAREHOLDER:

  • Prioritize and manage own workload to meet SLA requirements for service and productivity
  • Understand and apply credit operating policies and procedures
  • Support various business partners and credit areas by either collecting / reviewing / analyzing all credit documentation for accuracy, adherence to all regulatory requirements, review of all requested approval conditions associated with a credit facility prior to funding etc.
  • May also be responsible for document preparation and performing quality reviews and complete quality control analysis along with arranging credit transactions / activities and supports customers in obtaining credit
  • Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
  • Escalate non-standard or high-risk activities as necessary Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
  • Complete investigations – report / escalate risk issues or process gaps identified
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
  • Ensure necessary due diligence to support the accuracy of all transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM:

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
    Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

  • Works autonomously within established procedures and/or is responsible for credit activities involving multiple steps, systems, and jurisdictions
  • Requires advanced skills and expertise in a range of credit products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
  • May develop spreading of financials statements to forecast future financial statements
  • Acts as the primary contact for customers on credit applications
  • Gathers and analyzes data to identify and solve problems, escalated as appropriate
  • Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
  • Generally interacts with internal customers / partners for functions performed and/or external customers
  • May provide process / policy guidance to others (e.g. within team, internal partners)
  • Focus of work spans from daily, weekly to monthly activities
  • Requires full proficiency in a range of processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
  • Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported
  • Generally reports to a Team Manager

Education & Experience:

  • High school diploma or GED
  • 2+ years related experience required
  • Ability to provide consistent support prioritizing tasks based on departmental priorities
  • Strong administrative skills, including software applications
  • Strong English grammar and proofreading skills
  • Ability to work independently and as part of a team, providing high quality Customer service
  • Strong written and verbal communication skills
  • Ability to operate standard and specialized office equipment
  • Ability to handle sensitive or confidential information

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.