Job Description

The Digital Merchandiser is responsible for driving product discoverability and delivering a seamless, customer-centric shopping experience across digital platforms. They will act as primary navigation and merchandising executor for their business, typically owning execution in the 0 – 5 months window. This role blends analytics, storytelling, navigation, merchandising execution, and cross-functional leadership to support category, seasonal and promotional priorities. The ideal candidate is proactive, collaborative, curious, analytical and is committed to delivering Nordstrom customer service in everything they do.   

Responsibilities 

 Working cross-functionally with expert teams, the Digital Merchandiser is responsible for:  

• Understanding NMG product priorities and initiatives; developing and supporting customer-first navigation strategies that reflect priorities on digital platforms 

• Analyzing customer behavior and navigation, filter, search performance to identify in-season actions and future planning opportunities  

• Synthesizing customer analysis, insights, and actions down pyramid and cross-functionally 

• Developing and executing a seasonal product merchandising strategy across digital platforms to support navigation, category management, and ranking 

• Partnering with Marketing & Content to execute campaign linking & ranking strategies across digital platforms, driving strong connection between content and product 

• Creating and maintaining navigation and tokens via the Compass tool in partnership with Customer Experience Strategy 

• Engaging with Content, Customer Experience Strategy, Digital Events, Organic Discovery, and Taxonomy teams to support cross-platform initiatives 

• Recapping and sharing results across partners and business stakeholders 

Qualifications 

 The Digital Merchandiser role requires multiple functional disciplines and skill sets. The ideal candidate will have 3+ years of digital merchandising, ecommerce, merchandising, or marketing experience. They be comfortable with seasonal retail cycles and have a history of:  

• Driving business outcomes through planning and execution 

• Leveraging data to evaluate and optimize performance (e.g. Tableau, Looker, Excel) 

• Building trust and communicating effectively with peers and cross-functional partners up and down the pyramid 

• High level of ownership, accountability, and initiative. 

• Keen sense of prioritization to focus on business outcomes 

• Experience with merchandising fundamentals, content management systems, navigation or digital workflows, taxonomy or product page management is preferred 

This role is hybrid in Seattle, WA, requiring four days in office per week.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$80,000.00 - $132,000.00 Annual

 

 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

   

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf

 

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

 

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