Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

About bp

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need talent to pursue opportunities, motivated by elite insight and expertise. We’re always aspiring for more digital solutions, balanced outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company!

At bp, we’re reimagining energy for people and our planet. We have a bold ambition be a net zero company by 2050
or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of itsresources is a critical part of getting there. And that’s what our new Finance Business Technology (FBT) centre in
Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the FBT centre will drive cutting-edge digital solutions and agile ways of working.

The Accounts Receivables Collections Analyst is responsible for managing and optimizing the collection of outstanding customer balances. This role demands proactive engagement with clients to ensure timely payments, resolution of billing discrepancies, and effective management of aging receivables. The analyst will handle a high volume of accounts, assess collection risks, and work collaboratively across teams to address and resolve payment issues. To succeed in this position, the candidate must demonstrate strong communication skills, attention to detail, and a strong customer-centric approach.

Understand the business and drive execution/Operations:
Monitor and manage assigned customer accounts to ensure timely collection of outstanding invoices.
Analyze aging reports and prioritize collection efforts based on risk and exposure.
Contact customers via phone and emails to follow up on overdue payments.
Investigate and resolve customer disputes and billing discrepancies in collaboration with internal
teams
Perform the day-to-day processing of cheques, Direct Debit run, EFT/wire transfers, AR transactions
to ensure that cash receipts are recorded in the AR ledger on an effective, up-to-date and accurate
manner.
Review and process refund transactions, deductions and other differences in adherence with the policy.
Review of auto posted transactions Liaise with the CashApp team for timely allocation of incoming payments, unapplied cash, and research
on payment discrepancies
Lead the A/R sub ledger close and support preparation of documents / adjustments for monthly, quarterly and year-end close.
Supervise and reconcile monthly, quarterly and yearly reports in charge of account reconcilation related queries
Monitor credit and/ or cash and banking fraud violations and inform / involve all relevant team members within their Delegation of Authority
 Provide support to the whole AR / Collections /Cash and Banking or Treasury/ team to ensure delivery of the team’s agreed targets.
Deal with a wide variety of ad-hoc queries and monitoring of customers’ accounts consistent with BP’s credit standards.
Maintaining the action to track and resolve outstanding A/R, Collections activities / issues which needs immediate attention in coordination with different partners.
Drive follow-up, share and provide resolution within the team and internal or external stakeholders.
Review the weekly and monthly bank reconciliation to ensure no unidentified deposit and keeping tracks and reconciles daily/monthly AR balance
Stakeholder management:
Maintain and develop working relationship with Cross-functions internal or external GBS
This position’s primary interfaces are:
Internal
BP GBS Credit, Collections, A/R & Accounts Payable Team
BP Local Country or Regional Finance Team
BP Group Treasury
External
Banks
Auditors
System Support and knowledge:
Understand related ERP systems and support ERP enhancements and developments
Project Management involvement & support
Participate in Continuous Improvement Initiatives and projects,
Support Power BI by implementing best practices; initiate and raise „quick wins” where these are
relevant. Look for opportunities in current processes by means of automation and transformation.

Operational/Strategic/Audit Compliance :
Maintain compliance with BP, legal and regulatory requirements applying to the department’s activity
like the Cash and Banking Guide/ Policy, QMS/EMS Policy etc
Maintain the established Process Controls (Framework) are followed up, raise any gap identified and follow with the relevant PCO and teams responsible to perform them.
Maintain compliance to all statutory and audit requirements by ensuring that all Primary controls are in
place.
Maintain Process documentations (SOPs or DTPs) up-to-date, meet required quality standards and is
accurate.

Key Challenges
Highlight the critical challenges faced in delivering the role in the context of the accountabilities highlighted in section 3 above.
Any Other Relevant Information (Particular reference to planning (nature and impact), scope of impact (Team,
BU, Segment, BP globally etc.)
This covers Key Decisions and to what extent?
Types of relationship internally and externally that the person required maintaining contact with.

Qualification & Experience and Competencies
Essential Education and Experience
Bachelor’s Degree in Economics, Business, Finance, Accounting or related field with relevant language skills.
Previous accounts receivable, cash application, master data or data analytical /customer service
experience (3+ years)
Shared service centre experience preferably in oil and gas industry/or any multinational
Experience dealing/working with sales and external customers
Good Analytical and numerical skills with sound financial accounting experience.
Relevant systems knowledge – AS 400 and SAP
English, B2-C1
Skills and competencies
Good interpersonal, influential and decision-making skills in order to manage and maintain good relationships with key stakeholders.
Able to deal with complex situations while maintaining the right balance of customer and business
focus
Able to consistently review and adapt approach and style to meet ever changing requirements.
Able to manage conflicting work issues and deadlines to ensure deliverables are met and knows when to escalate urgent matter on timely manner.
Able to prioritise, handle urgent issues and situations, following through to resolution in a timely manner and focusing efforts to deliver business value, escalating properly if needed
Able to produce consistently high quality information within tight deadlines
Being able to work under fast paced environment
Detail oriented

Why join our team?

At bp, we provide the following environment & benefits to you:

• Life & health insurance, medical care package

• Flexible working schedule

• Opportunity to build up long term career path and develop your skills with wide range of learning options

• Family friendly workplace e.g.: parental leave, bereavement and compassionate leave

• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

• Possibility to join our social communities and networks

If this role attracts you, apply now!

A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued! Possibility to join our social communities and networks - Learning opportunities and other development opportunities to craft your career path. Life and health insurance, medical care package and many other benefits. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Value Proposition, Digital Fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.