Job Description Summary

The library Graduate Assistant (GA) reports to the University Librarian. This part time position in the library primarily covers weekends and in evening hours by provide assistance in circulation; checking books in and out, spot checking and monitoring of undergraduate student workers’ work quality when shelving, making security rounds, reporting library physical plant issues to the circulation supervisor, such as an out of service printer, a plugged up toilet, a burned out light bulb, etc. and completing other duties as assigned. The GA is also responsible for providing some basic direct one-on-one peer support for locating and using library materials, databases, and other resources when library faculty are unavailable. Nights and weekends are required part of schedule.

Job Description

Duties and Tasks:

• Assisting with opening and/or closing the building as determined by the work schedule
• Planning and implementing student-centered events on a weekly basis
• Posting to the library’s Social Media regularly to advertise the library and events held at the library, building connections with the student body, faculty and staff
• Monitoring the quality and quantity of FWS student employee attendance and work, providing feedback, guidance and notifying the Staff Coordinator and the ILL Assistant of attendance or work task issues as they arise.
• Connecting students with faculty librarians; assisting students and faculty in person and over the phone as needed using best practices in customer service
• Assisting with troubleshooting of problems with computers and printers
• Staffing various customer service touch points in the library as needed
• Monitoring of the building for safety and security.
• Creating displays and bulletin boards, overseeing FWs employees for creativity and timeliness of these displays.
• Inputting records in Excel of items donated or shelved and signing off on accuracy
• Inventory of physical materials as assigned
• Shelving of materials, monitoring of FWS students work quality and output
• Accurate reporting of attendance and absences of student workers
• Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

            Knowledge:

• Understanding of good customer service
• Proficiency in monitoring other employees attendance, work output, customer services skills
• Proficiency with office equipment, including telephones, copy machines, and fax machines
• Familiarity with library resources, services and databases
• Proficiency with written English, social Media tools, and communication
• Basic knowledge of Zotero, EndNote, Mendeley or other citations applications

Skills:

• A high level of customer service skill in person and over the phone
• Comfortable providing guidance and oversight of other student workers (undergraduate)
• Completion of task lists, accurate record keeping and follow-up required
• Able to use Library of Congress   for reshelving of materials and checking on FWs employees shelving
• Comfortable using library databases to locate academic resources
• Capable of using Boolean search terms to assist students to locate specific materials
• Adept at keyboarding, filing, and other office functions
• Some basic ability with writing applications, such as Zotero and EndNote

Abilities:

• Ability to learn an Integrated Library System
• Ability to adhere to work schedule and follow directions.
• Ability to work a varied schedule.
• Ability to determine whether the help needed is within the scope of the GA’s duties.

Note: The listed duties are illustrative and not exhaustive.  The omission of specific statements of duties does not exclude them from the position if the work is similar or related or a logical assignment to the position.   Management may require incumbents to perform duties other than those contained in this document.

ENVIRONMENT/DUTIES:  Checking out and shelving library materials, miscellaneous office upkeep, security rounds of the building, general office cleaning, etc. monitoring of social distancing standards, watering plants, maintaining a comfortable and welcoming environment for students, faculty, and staff.

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess.   The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. 

Why Work at Saint Leo?

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period