As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Role Purpose
The Workforce Strategy & Intelligence specialist is responsible for turning workforce and labor market data into credible, decision-ready insights that inform business and talent strategy. This role ensures leaders have a clear understanding of where talent exists, how it is changing, and the implications for workforce decisions across geographies and time horizons.
This is a strategy-facing role that sits at the intersection of workforce planning, analytics, and business decision-making.
Key Responsibilities
Workforce & Labor Market Intelligence
Develop deep expertise in internal and external workforce dynamics by skill, role, and geography
Monitor trends in talent availability, cost, competition, and skill evolution
Identify emerging workforce risks and opportunity areas
Model workforce scenarios and their impact on cost, risk, and business outcomes
Insight & Recommendation Development
Translate complex workforce data into clear, actionable insights for senior leaders
Define workforce metrics and indicators that support strategic decision-making
Ensure insights reflect real-world labor market constraints and business context
Product & Analytics Partnership
Partner with Product, Sales, Data, and Engineering teams to shape workforce intelligence capabilities
Guide how insights are framed, prioritized, and presented to leadership
Validate analytical outputs for accuracy, relevance, and business usefulness
Executive Communication
Communicate workforce insights in clear, non-technical language
Support leadership discussions with fact-based perspectives and scenarios
Build trust in workforce intelligence as an input to strategic decisions
Required Experience & Skills
Experience
7+ years in workforce planning, talent intelligence, people analytics, labor economics, or related fields
Experience supporting senior leaders with workforce or talent insights
Exposure to multi-location or global workforce environments preferred
Prior experience supporting workforce or talent initiatives within the technology or telecommunications sector is an asset
Skills
Strong understanding of workforce data, skills frameworks, and labor market dynamics
Sound analytical judgment and ability to synthesize complex information
Executive-level communication and storytelling skills
Ability to operate in ambiguous, evolving problem spaces
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.