Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

This role requires Reliability Status Clearance. In addition to a law enforcement  inquiry and a credit check, as part of your  application, the Government of Canada will  ask if you lived or travelled outside of Canada  for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

This role is a mix of hybrid and in-person. The successful candidate will be required to come in-person at either our Atria or One York location 2-3x a week.

The B2B team in Application Operations Support (AOS) is dedicated to providing operations and support services to ensure reliability of IT applications. Through innovation, continuous improvement, and collaboration, we strive to find new and better ways to bring value to Sun Life.

We are looking for a highly motivated Associate Software Engineer with some training in Java application development.  The successful candidate will have strong technical and problem-solving skills and the ability to collaborate with team members. 

This unique opportunity offers a chance to work with modern technologies in a highly rewarding environment.

What you will do:

• Accept user requests, triage and analyze them, then complete or assign as appropriate
• Handle changes, incidents and problems as per the ITIL model
• Monitor file transfer events and alerts, triage/analyze and resolve or escalate as appropriate
• Ensure strict compliance of security and change management directives
• Enable stability through troubleshooting issues

What do you need to succeed?

• Customer interaction:  strong verbal/written communication skills
• Rapid-time attention to Email/MS Teams to meet SLA requirements, loop-in leadership and team members to ensure no one is left dangling
• Ability to multi-task and handle multiple client requests amidst changing priorities
• Comfortable learning new applications and processes quickly with minimal direction
• Good verbal and written communications
• Positive team player and a positive attitude

What’s in it for you?

• At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
• As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
• You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role.
• We offer professional development workshops, student awards, socials and many more exciting opportunities.
• We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.
• Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

21/05/2026