DevOps Monitoring Engineer

What you can expect

As a ZPZCX DevOps monitoring engineer at Zoom, you will be responsible for building, deploying and supporting the monitoring infrastructure and tools. These tools and infrastructure help maintain health and desired uptime for critical Zoom products like Zoom Phone, Contact Center and other communication products.

About the Team

Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. The team monitors communication infrastructure that runs ZoomPhone, Zoom Contact Center and other Zoom communications products. By employing robust operational and monitoring strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.

What we’re looking for

• Demonstrate 3+ years of work experience as a monitoring and DevOps engineer.

• Administer open-source (Prometheus, Grafana, etc) and vendor monitoring tools (Pingdom, Pagerduty, etc).

• Apply proficiency in GIT, Kubernetes and Docker.

• Deploy SaaS products hands-on using tools like ArgoCD, Jenkins, Helm Charts.

• Utilize Linux/Bash, Terraform, Ansible and Python/Perl.

• Leverage AWS services like CloudWatch, Lambda, S3, EC2, DynamoDB etc.

• Hold Bachelor's Degree in Computer Science, Data Science, or a related field.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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