11100 Advocate Good Shepherd Hospital - Volunteer Services

Part time

Yes

20

The hours are flexible, but typically 8am-12pm (3 days per week) and one 8-hr day/wk (8a-4:30p) for a total of 4 days per week (20hrs). Flexible on the day off. 

Pay Range

$22.90 - $34.35

Major Responsibilities: Recruit and orient competent volunteers from within the community. Track and maintain volunteer information to ensure program requirements are met. 5)Develop training materials for and facilitate retraining sessions. 6)Distribute and track all active volunteer evaluations. 7)Manage the advertising of volunteer opportunities online. 8)Attend recruitment events. 1)Screen prospective volunteers by conducting interviews, conducting background checks and taking candidates through the on-boarding process. 2)Process all necessary documentation and maintain accurate volunteer records in database. 3)Collaborate with manager and coordinators to continuously improve recruitment and on-boarding processes. 4)Process and track all annual compliance requirements. Coordinate assigned volunteer assignments managed directly by the Volunteer Office and provide support to a selection of departments utilizing volunteers. 1)Provides training, coordination and support for volunteers assigned to those areas. 2)Round on assigned departments. 3)Offers recommendations for improving services and processes, while assisting in the development and implementation of aforementioned improvements for the areas. 4)Purchase supplies for supported areas. Support various daily volunteer office functions. 1)Provide phone coverage for volunteer office front desk 2)Assist with office mailings 3)Provide backup for volunteer coordinators as needed. 4)Various projects as assigned Education/Experience Required: • Associate degree • 2 plus years experience in customer service • 1 plus year supervisory/lead/ or equivalent experience. Knowledge, Skills & Abilities Required: • Ability to maintain professional in all interactions • Good communication skills • Problem solving and supervisory skills • Interpersonal skills • Education/training skills • Ability to understand and retain large amounts of information changing frequently. • Exhibits tact, courtesy, resourcefulness. • Intermediate PC Skills None Required Physical Requirements and Working Conditions: • Ability to handle any situation that may arise in a courteous, efficient, and professional manner. Lifting under 10lbs. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program