About Hightouch

Hightouch’s mission is to empower everyone to take action on their data.  We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

Hightouch is looking for its first Strategic Finance hire! You’ll drive improvement across every team at Hightouch, work closely with our executive team, and report directly to our VP of Finance & Data. This isn’t a role where you’ll be doing Excel in a corner to build a model no one looks at - if you’ve been looking to deeply understand and make an impact on a high-growth startup, this role is for you.

What You’ll Do

• Drive a culture of accountability by owning Hightouch’s operating model and running our monthly / quarterly business review cadence.
• Work closely with the GTM team to ensure we’re maximizing ROI on our sales and marketing spend while effectively investing for the future.
• Analyze, monitor, and drive improvements to our SaaS metrics.
• Surface quantitative insights across the business to increase growth and efficiency.
• Support investor relations efforts, including board meeting preparation.

What We’re Looking For

• Your skills:
  • Incomparable financial modeling: your models are accurate, easy to audit, and backed by a deep understanding of underlying business levers.
  • Experience working with a diverse set of stakeholders: you seek to understand your collaborators’ viewpoints and challenges.
  • Ability to derive meaningful strategic insights from a variety of datasets: you love playing detective to drive change.
  • Bonus point: you have a strong knowledge of SaaS metrics and know the strengths and weaknesses of payback period, LTV/CAC, burn multiple, and the like.
• Your background:
  • You have a combination of experiences across investment banking, consulting, private or public investing, and high-growth startups.
  • You have at least four years of full-time work experience and your trajectory so far reflects the high level of impact you’ve made.
  • You’re deeply curious about businesses and how they grow.
  • You’re entrepreneurial and don’t wait for permission in order to make an impact.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $185,000-220,000 (USD) per year which is location independent in accordance with our remote-first policy.