We are currently hiring a Supplier Services Representative to join our team and manage relationships with key data suppliers. This role combines supplier partnership management, data quality oversight, and operational coordination, with a strong focus on ensuring reliable, high‑quality data delivery.

This is a hybrid role based in Almaty.

Key Responsibilities:

• Manage day‑to‑day relationships with data suppliers and act as their primary point of contact

• Understand supplier needs and propose appropriate, practical solutions

• Ensure data submissions meet contractual quality and timeline standards

• Monitor data quality, investigate issues, and support continuous improvement

• Gather requirements, prepare custom reports, and respond to reporting requests

• Recruit new data suppliers (e.g. pharmacists, doctors) to build or maintain supplier panels

• Maintain accurate supplier records (profiles, contracts, contacts, compliance, compensation)

• Manage supplier compensation, resolving payment issues and ensuring timely processing

• Support negotiations and work with contracts, invoices, and related documentation

• Visit suppliers when required and act as a subject‑matter lead in supplier topics

Key requirements:

Qualifications

• Bachelor’s degree

• 4+ years of experience in supplier management, account management, partnerships, market research, or a related role

• Strong communication, relationship‑building, and negotiation skills

• Ability to identify complex issues and develop effective solutions

• Fluency in Russian, good knowledge of English and Kazakh language highly desired

Skills & Experience

• Strong analytical skills and high attention to detail

• Ability to manage multiple priorities and work accurately under pressure

• Proactive mindset with a high level of ownership

• Knowledge of pharmaceutical markets and supply chains, particularly in CIS countries

• Established relationships with pharmacy chains and/or distributors in CIS markets

• Experience negotiating partnership agreements

• Hands‑on experience with accounting and legal documentation (contracts, invoices, acts)

Why Join Us?

• You'll work for a leader in healthcare and will have great opportunities to grow and advance your career

• This role offers the opportunity to work at the intersection of healthcare, data, and supplier partnerships, with real impact on market insights and decision‑making

• You’ll collaborate with diverse stakeholders, develop your expertise in supplier management, and play a key role in maintaining high‑quality data solutions.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.