Department Manager - Franchise

Posted:
8/12/2024, 5:00:00 PM

Location(s):
Drayton Valley, Alberta, Canada ⋅ Alberta, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.  Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Full job description

The Deli / Home Meal Replacement Manager will be responsible for the overall operation of the Deli / HMR Department to improve customer service, program execution and company profitability. Including scheduling, budgeting and attainment of financial results along with the overall management of image, standards, implementation and adherence to company programs, policies and procedures as well as human resources related activities.

Responsibilities:

  • Manage the Deli / HMR Department in accordance with the company policies, procedures, programs, merchandising standards and overall expectations.
  • Provide feedback to Centre Manager/Assistant Centre Manager and Deli / HMR Operations Director regarding recommendations for continued improvement of operation. Develop and administer action plans to achieve desired results of business plan.
  • Demonstrate and provide leadership that creates a team environment within the department.
  • Provide leadership and direction in the development and achievement of financial results and store budget objectives in the areas of sales, margins, expenses, profits, EHP and inventory turns in relation to overall business plan.
  • Responsible to assist department adherence to government regulations in the areas of price integrity, labeling, sanitation and food and safety.
  • Network and communicate professionally with vendors.
  • Maintain customer service standards tracking, monitoring and follow-up of customer comments and complaints in a timely efficient manner.
  • Provide leadership and direction while upholding confidentiality in the areas of employee relations, performance management.
  • Coach, mentor and develop Team Members, including overseeing onboarding and providing career development planning and opportunities.
  • Coordinate yearly performance work plans.
  • Performs or assists with the year-end performance reviews and development action plan.

Duties:

  • Preparing variety of in-store made items
  • Ordering and stocking product / Inventory management
  • Building and Maintaining promotional displays
  • Ensuring department cleanlines according to company and provincial health guuidelines
  • Reviewing sales data to forecast future ordering
  • Scheduling and delgation of duties
  • promotion of department on Facebook
  • Other duties as assigned

Desirable Qualifications:

  • Business-related education.
  • Two years’ retail management experience.
  • Chef / Kitchen experience is an asset.
  • Experience managing business initiatives including analysis of financial results.

If you possess the above qualification and interested in this career opportunity, please apply in confidence, stating qualifications.

We thank all applicants for their interest; however only those considered for an interview will be contacted.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.    

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.