Intern - Customer Account Specialist – Summer 2025

Posted:
9/17/2024, 3:41:41 AM

Location(s):
Grandview Heights, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Internship

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

This internship starts in the late spring/summer of 2025 and is designed for junior year undergrad students.

Are you ready to launch your career in account management? Join us as a Customer Account Specialist intern at C.H. Robinson, where you'll play a crucial role in helping some of the world’s most prominent companies achieve their business goals. As part of our team, you’ll engage directly with clients, learning how to build strong relationships and provide innovative solutions to optimize their supply chains. 

This paid internship will start with an interactive onboarding program where you'll gain insight into C.H. Robinson’s industry-leading technology, business development strategies, and customer-centric culture. You'll be integrated into our account management team, giving you hands-on experience in driving business growth, and delivering exceptional service to our diverse client base. 

Throughout the program, you will gain real-world experience, receive mentorship from experienced professionals, and have the opportunity to build a strong network within the logistics and transportation industry. By the end of the summer, you’ll have sharpened your communication, customer service, organization and problem-solving skills while contributing to impactful initiatives that drive success for both our clients and C.H. Robinson. 

Responsibilities:

  • Work along-side industry professionals to learn internal business processes and supply chain best practices
  • Build strong relationships internally across teams and externally with customers, carriers, and suppliers
  • Learn and effectively use best-in-class technology systems, including our proprietary global supply chain platform, Navisphere®
  • Learn and apply skills across multiple areas of the transportation and logistics industry, including but not limited to: sales and negotiation, operations management, and transportation information systems

Required Qualifications:

  • Excellent communication skills, verbal and written
  • Ability to thrive in a deadline-driven, team environment, while also delivering independent results
  • Relationship building skills
  • Driven, enthusiastic, and highly motivated
  • High attention to detail and ability to multitask

Preferred Qualifications:

  • Values a diverse and inclusive work environment
  • Undergraduate education at a Junior or Senior level (pursuing a business, sales, marketing, supply chain, communications, or related major is a plus)

Be a key player in the action! Apply now to start your journey with C.H. Robinson, where your ideas and enthusiasm can make a difference.