Job Description:

Experience level 5 to 6 years relevant experience

Job Description · Minimum of 6 - 10 years’ experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills. · Install and maintain core LAN Connectivity in support of Servers, Storage, Applica-tion and other Hardware and devices used to support Services to the End User; · Support and maintain a multi-protocol LAN Network, including: · Managing addresses and addressing schemes as required; and · Managing Customer’s Application specific network addressing schemes as designated by Customer; · Support and maintain LAN QoS and CoS separation and differentiation to require to ensure the quality of all applications and systems, especially video, VoIP, and other latency sensitive applications; · Provide LAN based support for all systems such as video, multicast, VoIP, and so forth;

· Support Network protocols according to Customer’s Architecture, including the pro-vision of Virtual Local Area Networks (VLANs) and Access Control Lists (ACLs) or oth-er access controls for security and performance · Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers. · Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers. · Extensive hands on experience with BIG-IP 5000 and 2000 series. · Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox. · Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing). · Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4. · Extensively worked on virtual F5 LTM module on VMware for application testing. · Configured VCMP Host and created VCMP guests for Exchange and ACE migrations. · Created a high availability feature between the VCMP guests for different VCMP hosts. · Extensive knowledge in configuration via CLI (TMSH and advance shell). · Good knowledge on basic iRules scripting and debugging. · Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP · Implementation of major application services with the iApps templates. · Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. · Extensive knowledge and experience with hosting SSL certificates on F5 platforms. · Experience in managing the load balancers in a high-availability infrastructure. · Solid understanding and experience in managing Data center LAN · Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills · Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer · Management of onsite vendors - During implementation activity and day after support. · Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor · Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.

· Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks. · Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. · Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between end-to-end and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode. · Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network. · Knowledge in Switching & routing · Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2 · CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS · Load balancer , F5, · BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000 · WAN Optimizer · CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H, · ITIL V3 Foundation Certification is desired Customer • Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues • Provides timely updates to customers/team members • Understands the criticality of cases and meets initial response time as defined in SLA. • Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action. • Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence • ITSM Process Compliance & Keeping all relevant documents up-to-date. • Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team. • Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution. • Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis. • Responsible for keeping the project SharePoint portal/file share up-to-date.

• Documents the problem/resolution to allow for future reference in Knowledge Database • Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation. • Participate in regular delivery audits • Document and maintain the standard operation procedures for the project. Finance • Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager. • Achieve in technical competency through continues improvement and automation for reduction in man efforts. People • Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior. • Responsible for maintaining high employee satisfaction and employee morale • Effective Verbal and Written communication

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