Job Summary:

The Key Account Manager promotes and sells AW products and services to customers and manages and nurtures relationships with key clients and decision influencers to ensure their satisfaction and loyalty in the assigned vertical markets and geography.

This role involves identifying potential customers, conducting sales presentations, negotiating contracts, and developing and implementing sales strategies to grow the company’s customer base and increase revenue. The Key Account Manager collaborates with cross-functional teams to address customer needs, perform market analysis, and implement sales strategies. Additionally, this role involves maintaining strong customer relationships, providing excellent customer service, and identifying new business opportunities within existing key accounts. Strong sales skills, a thorough understanding of the water industry, and the ability to work independently and manage the assigned sales territory customers effectively are essential for success in this position. 

Responsibilities:

• Strategy Execution:
  • Collaborate with cross-functional teams to execute strategies.
  • Oversee execution, analysis, and optimization of account plans.
  • Focus on growth and market penetration
• Client Relationship Management:
  • Customers (strategic accounts), develop and maintain strong relationships.
  • Address client inquiries, resolve issues promptly, and ensure satisfaction
  • Join customers’ approved vendor lists, competitive bids and tenders
• Business Development:
  • Research business opportunities and viable income streams.
  • Identify and map business strengths and customer needs.
  • Contribute to developing growth strategies and plans.
  • Write business proposals and negotiate with stakeholders.
  • Monitor industry trends, reporting on successes and areas needing improvement.
  • Grow customer base
• Goal Alignment and Performance Tracking:
  • Prepare regular progress reports for stakeholders including sales forecast vs. budget, report to senior management providing insights and recommendations for continuous improvement.
  • Weekly collect information on opportunities funnel, flash figures, risks and opportunities.
• Adaptability and Problem-Solving:
  • Thrive in a changing environment and adapt to new challenges.
  • Proactively address obstacles and find effective solutions.
  • Collaborate with colleagues to drive results.
  • Collaborate with third party suppliers to complement standard offering as needed.
  • Collaborate with customer-facing and relevant internal teams including Marketing, Application Engineering, Customer Support, Pricing, Engineering, Production, Quality Assurance, Aftersales & Service to meet customer needs and drive business growth