Pre- & Post Sales Analyst Netherlands, Nordics & DACH

Posted:
11/19/2024, 4:58:01 AM

Location(s):
South Holland, Netherlands ⋅ Rotterdam, South Holland, Netherlands

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Euronext Corporate Services

Euronext Corporate Services, is at the core of Euronext’s Growth for Impact 2024 strategy. It has delivered €46m of revenue in 2023, growing +12% vs 2022, being one of the most important growth engine of the Group.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets, and support private and public organisations run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

This unique and comprehensive value proposition is articulated around three main pillars:

  • Governance services: To public and private organizations we provide our board portal solution “iBabs” to help secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).Our advanced video technology allows you to easily broadcast your meetings, from webinars, townhalls and studio events, we provide the right solution
  • Investor relations and communication services: we help our clients to increase their visibility, engagement and international coverage with shareholders, investors and all stakeholders with leading digital communications and streaming solutions. We also provide flexible and customized market data components for Investor Relations websites of listed companies. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement. Our advisory team provides high-touch advisory, ESG advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets.
  • Compliance services : our ComplyLog products helps companies simplify their EU regulatory duties, speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).

Euronext Corporate Services is a fully integrated division of Euronext, including all the resources to pursue its business activities: Revenue, Growth Marketing, Product, Technology & Operations, Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

Summary of the role

At Company Webcast, we believe in the power of collaboration, continuous learning, and the drive to make a real impact. As a Pre- & Post-Sales Support Specialist, you’ll be at the heart of bridging the gap between our sales efforts and customer success, playing a pivotal role in delivering exceptional experiences for our clients while contributing to their long-term growth.

You’ll work with dynamic team, building relationships, offering valuable insights, and helping shape the future of our products. Your expertise will empower our clients, and your voice will be heard as we work together to make a difference.

You will alongside passionate colleagues in sales, marketing, and product development to ensure cohesive strategies that prioritize client success

We are proud to offer an inclusive and supportive environment where your contributions are valued. Join us and be part of a company that values your strengths and support your growth.  

Key Responsibilities

  • Client-Focused Presentations & Demonstrations: Develop and deliver engaging, client-centric presentations and product demos, ensuring our solutions align with their specific needs and business goals.
  • Collaborative Proposal & Bid Preparation: Work closely with the sales and technical teams to craft tailored proposals, bids, and quotes that resonate with client objectives.
  • Technical Product Insights: Provide in-depth product specifications, technical insights, and customized recommendations to highlight product features, benefits, and unique value propositions.
  • Client & Market Needs Analysis:  Build strong, empathetic relationships with clients, identifying their pain points, business objectives and aspirations proactively to help position our products as essential to the achievement of their business objectives.
  • Market Research:  Stay ahead of industry trends (e.g., Pension Funds) by conducting research and collaborating with the marketing team to ensure our outreach strategies are aligned with market needs and deliver maximum impact.
  • Client Onboarding & Training:  Ensure a seamless onboarding experience by guiding clients through setup and training, fostering long-term success and satisfaction with our products.
  • Customized Solution Design:  Partner with clients to understand their specific needs and co-create solutions that enhance their experience and maximize product value.
  • Implementation Support:  Offer hands-on assistance during product implementation, ensuring clients are confident, well-prepared, and supported as they integrate our solutions into their business.
  • Continuous Learning:  Stay up-to-date on product updates, feature rollouts, and industry trends to ensure that you are always providing the most current and relevant information to clients.

    Knowledge, Skills and Experience Required

    • Educational Background: Bachelor’s degree in Business, Marketing, Communications, or a related field.
    • Experience: Minimum 3-5 years in a pre-sales, post-sales, or client-facing role, ideally within a technology or SaaS environment.
    • Technical Skills: Familiarity with CRM software, presentation tools (e.g., PowerPoint, Power BI), and proposal management software. Ability to quickly learn and articulate product functionalities.
    • Communication Skills: Exceptional written and verbal communication skills, with the ability to clearly explain complex concepts to diverse audiences in English and Dutch.
    • Analytical Skills: Strong analytical and problem-solving skills, with a focus on identifying client needs and translating them into tailored solutions.
    • Customer-Centric Mindset: Demonstrated commitment to understanding and supporting client objectives and building strong, lasting relationships.
    • Adaptability & Resilience: Ability to handle changing priorities, meet tight deadlines, and thrive in a fast-paced, dynamic environment.
    • Project Management Skills: Organized and detail-oriented, with the ability to manage multiple client projects and deadlines effectively.

    Company Webcast has been successfully active for more than 15 years and has great growing ambitions. The working atmosphere is positive and energetic and our principal aim is to ensure the satisfaction of both clients and employees.

    We look forward to meeting suitable candidates! For this post we offer a good salary and benefits package, including a motivational bonus scheme, car, laptop and mobile phone

    We offer

    • A Supportive and Environment: We are committed to creating an empowering workplace where every team member is encouraged to thrive. Your ideas, voice, and experiences will be valued here
    •  Growth & Development: Whether you’re looking to advance your career or take on new challenges, we provide plenty of opportunities for professional development and learning.
    • An Energetic Atmosphere: Be part of a team that works hard, supports one another, and celebrates success together. We’re a company with growing ambitions

    Euronext Values

    Unity

    •        We respect and value the people we work with

    •        We are unified through a common purpose

    •        We embrace diversity and strive for inclusion

    Integrity

    •        We value transparency, communicate honestly and share information openly

    •        We act with integrity in everything we do

    •        We don’t hide our mistakes, and we learn from them

    Agility

    •        We act with a sense of urgency and decisiveness

    •        We are adaptable, responsive and embrace change

    •        We take smart risks

    Energy

    •        We are positively driven to make a difference and challenge the status quo

    •        We focus on and encourage personal leadership

    •        We motivate each other with our ambition

    Accountability

    •           We deliver maximum value to our customers and stakeholders

    •           We take ownership and are accountable for the outcome

    •           We reward and celebrate performance

    We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

    Additional Information

    This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.