Sales Support Specialist

Posted:
8/20/2024, 1:02:10 AM

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Sales Support Specialist will be instrumental in addressing the administrative needs of the sales team. This person will work with Account Executives to build quotes, provide pipeline management support, answer questions from the field, provide remote client-focused support, and act as a liaison between the Sales, Product, and Marketing teams.

The ideal candidate is self-motivated, detail-oriented, organized, persistent, and dependable. They take a proactive approach to their work and prioritize competing priorities.

This role reports to the Manager of Sales Support.

 

Essential Responsibilities:

  • Work with sales team to understand customer needs and create price quotes that will fulfill those needs

  • Ensure that quotes follow company policies and guidelines

  • Secure approval for exceptions at any point in the sales cycle

  • Proactively support and quickly provide answers to questions from the sales team

  • Support pipeline management and system maintenance efforts

  • Provide remote, client-focused support as needed

  • Collaborate and work effectively in a team environment with shared responsibilities

  • Additional related projects to be assigned as needed

Minimum Qualifications:

  • Experience providing excellent customer service 

  • Experience maintaining records and accurate documentation of business information

  • Ability to travel periodically (2-4 times a year for in-person meetings)

Preferred Qualifications:

  • Proficiency with Google Suite

  • Proficiency with Macintosh and basic keyboard commands

  • 3+ years of professional work experience in the K-12 education space

  • Interest in enhancing industry and product knowledge through self-study, training, and experience

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $56,000 - $59,000. This role is eligible for commissions based pay.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. 

 

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

If selected, a background check will be required. As required by state and local laws and district policies, you may also be required to provide additional documentation, such as proof of vaccination or submit to enhanced background screening, including fingerprints.