Business Development Representative

Posted:
5/17/2024, 5:00:00 PM

Location(s):
San José, San José Province, Costa Rica ⋅ San José Province, Costa Rica

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Customer Success & Support ⋅ Sales & Account Management

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

We are still growing with new and exciting opportunities – Be a part of our team!

As a  Business Development Representative, you will:

 to join our team. You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities!

Key Responsibilities

  • Managing internal sales calls; business-to-business call center agent position

  • Inbound and outbound communications with businesses through telephone and e-mail

  • Provide top notch customer service by effectively understanding business needs and offering or upgrading services to ensure the best solution

  • Achieve set targets and other performance indicators as outlined by the business

  • Manage and update business accounts with appropriate information ensuring regulatory, business specific and corporate guidelines are followed

About you

  • You enjoy talking to people on the phone and building business relationships within your designated sales region

  • You are passionate about customer service and delivering a quality customer experience

  • Self-motivated and target driven with a history of exceeding company targets

  • You are open to coaching/feedback and have a desire to grow and drive your career forward

Requirements

  • English Proficiency minimum of CEFR C1

  • Previous experience in customer service, call center or sales position is required

  • Experience in tier II customer support and/or customer retention is a strong asset

  • Must be able to work full-time from office– who doesn’t like a beautiful, brand new office with a fun work environment and free coffee?

Why work with us? 

  • Monthly salary starting at $1,200 USD, with the potential to earn up to an extra $500 USD a month depending on performance

  • Birthday day off (paid)

  • Marriage Leave (3 days paid)

  • Bereavement Leave (3 days paid)

  • Free counseling sessions

  • Point-to-point transportation

  • Annual merit increase

  • Asociacion solidarista 

  • Dental Benefit

  • SmartFit Partnership

  • Employee Discount Hub (Discounts in restaurant, hotels and flights)

  • Free parking for all employees

  • An amazing work culture where you can learn and grow

  • Opportunities for internal growth within the company

About us 

Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.

Where are we located? 

We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia beside the Marriott Hotel.

CHECK US OUT!

Instagram: @bgocareers

Facebook: @BillGoslingOutsourcingCR

LinkedIn: @BillGoslingOutsourcing

Website – https://www.billgosling.com/careers