Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.
Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Given our ambitious growth plans and commitment to delivering exceptional client experiences, we are seeking an outstanding Team Lead, Professional Services – GCC to join our global team.
As a key leader within the organisation, you will report directly to the Head of Revenue Operations and work closely with cross-functional teams to drive the success of our Professional Services Team. Your role will be pivotal in ensuring that our services meet client needs, adhere to high-quality standards, and contribute to Fresha’s continued expansion and success in the GCC region.
This is a fantastic opportunity for a dynamic leader who thrives in a fast-paced, evolving environment, enjoys working autonomously, and is passionate about making a real impact. If you have a strong strategic mindset, a customer-centric approach, and the ability to lead a high-performing team, we’d love to hear from you.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.