Overview: The Communications Consultant, Global Winning Team and Culture Communications, is a motivated and detail-oriented person with a passion for enhancing colleague engagement and reinforcing our unique corporate culture. The role is integral to the Winning Team and Culture Communications team, supporting the execution of Global HR communications and events.

We’re in the business of bringing people together and making colleagues feel pride in our Company’s unique culture and values. If you’re passionate about helping people love what they do, are results driven, and thrive in a fast-paced environment, come join us!

Responsibilities:

• Support Global HR & Communications (HRC) Efforts: Assist in developing and executing global integrated communication plans and collaborate closely with team members across our Global Communications team to bring initiatives to life.
• Collaborate with Teams: Work closely with HR areas (Global Culture, Talent Acquisition, Talent Management & Learning, DEI, Employee Experience and Total Rewards) teams to support their communication needs and annual strategies.
• Program Communications: Assist in managing communications for annual programs and ad hoc projects (i.e. Global Engagement Survey, Talent Review cycles, Recognition Programs, Benefits Enrollment, DEI campaigns and  monthly Fuel Up Friday Learning Communication)
• Event Support: Provide logistical and content support for major HRC-wide communications initiatives and events, including Town Halls, CHRO messages, leadership sessions, and annual conferences.
• Data and Reporting: Assist in creating reports on the impact of communications initiatives, reviewing tactic analytics against benchmarks, and providing insights for future improvements.
• Newsletter Development: Facilitation and orchestration of content curation, editing and executing a monthly global leader newsletter ensuring that all key events, strategic initiatives and need-to-knows are highlighted.
• Communication Portfolio Logistics: Coordinating the logistics of Global Communications distribution, including but not limited to; translation, email layout, testing and dissemination, scheduling of internal articles, administrative management of integrated communications plans and managing creation of creative assets.

Qualifications:

• Education: University degree in Communications, Marketing, Journalism, or a related field, or equivalent work experience.
• Experience: 3-5 years of progressive work experience in communications, preferably with some exposure to human resources or change management.
• Skills:
  • Strong verbal and written communication skills.
  • Proficiency in communication media such as email, presentations, videos, and articles.
  • Basic project management skills with the ability to juggle multiple tasks and meet deadlines.
  • Ability to interact confidently with various levels of the organization.
  • Motivated self-starter with a creative and problem-solving mindset.
• Attributes:
  • Detail-oriented and organized.
  • Results-driven and able to work in a fast-paced environment.
  • Positive attitude and a team player.
  • Flexibility – we’re a global team so there may be some evening meetings

Preferred Qualifications:

• Experience working at Manulife or in a Communications/HR/Events role.
• Familiarity with tools like Staffbase and the Microsoft 365 suite.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Waterloo, OntarioHybrid

Salary range is expected to be between

$67,275.00 CAD - $112,125.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.