Director of National Accounts

Posted:
10/28/2024, 3:29:10 AM

Location(s):
Arizona, United States ⋅ Tucson, Arizona, United States

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Purpose

This position is responsible for solicitation and management of an existing account base and new account development for major corporate and/or association group business. The person must have at least 5 years of sales experience in the specified market. The position maintains a booking goal of at least 25% of the hotel’s group room revenue budget and is one of the two largest revenue producers on the team.  Position requires approximately 20% travel time, is creative and reflects the vision/style of Loews Hotels & Co.

Essential Functions and Responsibilities

  • Responsible for achieving quarterly sales goals that are aligned with our rooms and food and beverage targets

  • Strategic approach to uncovering new business opportunities to ensure a healthy lead funnel throughout the year

  • Provide a high level of exposure of the hotel in specific markets assigned by DOSM

  • Achieve a strong pace, meet and exceed individual assigned revenue goals

  • Develop and improve a continued relationship with Loews National Sales Organization and key corporate accounts

  • Conduct sales calls locally and nationally as market demands

  • Develop and execute memorable site inspections

  • Solicit Group business directly and jointly with your team through the preparation, execution, and completion of strategic sales action plans

  • Prepare, construct, and present creative customer proposals and negotiate contracts on the hotel's behalf

  • Upon closing, coordinate and follow-up with the other hotel departments to ensure delivery of superior guest service

  • Provide departmental colleagues with proper communication that will enhance our ability to deliver exceptional service

  • Conduct outside sales calls to deliver new business and maintain existing business relationships

Supportive Functions and Responsibilities

  • Respect guidelines of confidentiality and code of ethics in all company areas.  Represent Loews Hotels & Co. in a professional manner at all times.

  • Promotes and applies teamwork skills at all times

  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

  • Is polite, friendly, and helpful to guests, management and fellow employees

  • Executes emergency procedures in accordance with hotel standards

  • Complies with required safety regulations and procedures

  • Attends appropriate hotel meetings and training sessions

  • Maintains cleanliness and excellent condition of equipment and work area

  • Complies with hotel standards, policies and rules

  • Recycles whenever possible

  • Remains current with hotel information and changes

  • Complies with hotel uniform and grooming standards

Qualifications

  • Excellent communication skills – oral and written

  • Excellent networking, negotiation and presentation skills required.

  • Able to work flexible hours to include client entertainment

  • Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.

  • Must be actively involved in key industry organizations and seen as a leader for the hotel

  • Experience with group markets and segments

  • Excellent communication and organizational skills

  • Outstanding presentation skills, both oral and written presentation

  • Highly analytical, creative problem solver and strong leadership skills

  • Experience with basic computer programs such as Microsoft Office. Experience with Delphi and OPERA.

  • Able to work a flexible schedule, including weekends and holidays when appropriate

Education:

  • College degree

Experience:

  • Must have 7-10 years sales experience, with at least 5 years of experience in the national market. Experience in Hotel sales is required.