Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

We are looking for a passionate and motivated Machine Learning Intern to join our AI/ML team. As an intern, you will work on real-world machine learning projects, assist in model development and evaluation, and contribute to research and implementation of cutting-edge AI solutions.

Key Responsibilities

• Assist in developing, training, and evaluating machine learning models for real-world applications.

• Perform data preprocessing, feature engineering, and exploratory data analysis.

• Implement ML algorithms using frameworks such as TensorFlow, PyTorch, or Scikit-learn.

• Collaborate with data scientists and engineers to improve model performance and scalability.

• Conduct literature reviews to stay updated on the latest ML research and techniques.

• Document processes, experiments, and findings clearly and concisely.

Requirements

• Currently pursuing or recently completed a degree in Computer Science, Data Science, Machine Learning, or a related field.

• Strong understanding of machine learning fundamentals, algorithms, and statistical techniques.

• Proficiency in Python and familiarity with ML libraries (e.g., NumPy, pandas, Scikit-learn, TensorFlow, PyTorch).

• Experience with data analysis and visualization tools (e.g., Matplotlib, Seaborn).

• Familiarity with concepts such as supervised/unsupervised learning, neural networks, and model evaluation.

• Good communication and collaboration skills.

• Experience with cloud platforms (AWS, GCP, or Azure).

• Exposure to NLP, computer vision, or reinforcement learning.

• Familiarity with tools like Jupyter Notebooks, Git, and Docker.

What You’ll Gain

• Hands-on experience working on impactful ML projects.

• Mentorship from experienced data scientists and engineers.

• Opportunity to contribute to real-world applications and publish internal reports or papers.

• A collaborative, innovative, and inclusive work environment.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.