C10 – Credit Admin and Donorflow

Now that you have some on trade documentary solutions, you might be considering on taking additional challenges that will help you to have deeper understanding of the transactional universe. If this is the career path you are looking to have, we have a striking proposal.

We are looking for analysts with understanding in LC’s related instruments with emphasis in credit facilities and cash collateral. Basically, as a Credit Admin and Donorflow Analyst 2, you will have the following responsibilities:

• Support team leader activities for a group of 3 FTEs.
• Process of day-to-day transactions, according to local operating procedures.
• Set up and/or maintain facilities as per the existing guidelines and necessary approvals.
• Authorize transactions based on credit, cross border approvals and all mandatory checkpoints.
• Ensure that the authorized transactions have the sufficient control measures to prevent, financial, reputational, and operational risks.
• Monitor collaterals maintained for Trade purposes.
• Identify process gaps and work on building controls.
• Ensuring internal recon activities are performed on a timely manner.
• Ensuring the compliance of transactions to the US regulations policies and procedures.
• Monitor various queues for incoming transactions and ensure they are actioned promptly as per 1 day of SLA.
• Ensure the team implements best practices to meet SLA and accuracy targets.
• Able to understand, comprehend and deliver customer requirements effectively and on a timely manner.
• Handle internal teams’ queries pertaining to credit admin and donorflow processes.
• Liaising with internal teams to effectively deliver customer requirement.
• Develop cordial relationships with all stakeholders, guaranteeing excellent customer service.
• Preparation of daily / weekly/ monthly reports and providing them as per the requirement.
• Seek for improvement initiatives that allow to enhance existing processes.
• Support/ participate in new or ongoing projects and ensure smooth cut over with minimized risks – internal and external.

Risk and Control

• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
• Support training for new team members. Ensure topics and parallel run are planned and delivered with no issues.
• Maintain performance metrics to track defects, productivity. 
• Assist unit for audit preparation and necessary actions for clean audit results.
• Responsibility to ensure smooth, error free process flow.
• Maintain awareness of product changes and system enhancements.

Qualifications:

• 2 to 5 in relevant field with at least 1 year on Trade Services Operations experience.
• Expert level proficiency in Windows, MS Project, and MS Office Suite.
• Demonstrated project management skills.
• Ability to work under pressure and manage to deadlines.
• Ability to work in a fast-paced environment.
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem-solving skills.
• Thorough understanding of the rules and regulations that apply to LC's -ISP98, UCP600, ISBP

Education:

• Fluent in English.
• Bachelor’s degree/University degree or equivalent experience.

Business Overview

NAM Trade Services is a key unit within the Global Trade Operations, with servicing responsibilities for a group of several trade products (documentary LC, and Standby LC families), supporting several Citigroup businesses.  Global Trade Operation offers world-class trade services in over 70 markets around the globe. The Organization provides our corporate and FI clients with transaction preparation, processing, and customer service. 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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