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Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The business analyst’s primary responsibility is to understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals. Under general direction of Finance Business, directs analysis activities for high-priority projects requiring high degree of understanding their business strategies.

Essential Duties

Requirements Gathering and Analysis

• Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to: brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions.
• Document elicitation results and validate with stakeholders to ensure stated requirements align with stakeholders understanding of the requirements.

Requirements Analysis

• Work with stakeholders, sponsor, and project manager to prioritize requirements and agree on assumptions and constraints
• Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience
• Work with stakeholders, sponsor, and project team to verify and validate requirements through review of requirements

Requirements Management & Communication

• Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
• Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by project team members who base their work on the requirements.
• Represent requirements using alternative views (ex. models/diagrams) where appropriate
• Communicate requirements to ensure all stakeholders have a shared understanding of the solution and to secure approval from stakeholders with the authority to approve.
• Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools
• Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans
• Manage requirements documentation for reuse

Other duties as assigned.

Education / Certifications

• Bachelor’s degree in related field or equivalent experienceRequired

Technical / Soft Skills

• Proficient in MS Office products such as Word, Excel, PowerPointand Visio
• Knowledge of defect tracking processes and tools
• Ability to work in a highly collaborative environment and consulteffectively with employees at all levels
• General knowledge of business and IT systems
• Strong attention to detail, motivation, and initiative
• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
• Listening, observation, and oral communication skills, to understand what people say and to detect what they might be hesitant to say
• Facilitation skills, to lead requirements elicitation workshops
• Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to manage rapidly changing information
• Excellent writing skills, to communicate information effectively to all levels of internal customers and technical staff as well as to external vendors
• Interpersonal skills, to help negotiate priorities and to resolve• conflicts among project stakeholders
• Modeling skills, to represent requirements information in graphical forms that augment textual representations
• Time management skills, to manage multiple tasks and responsibilities

Preferred:

• Certified Business Analysis Professional (CBAP)
• Financial services or accounting industry experience

Experience Required

• 2-4 years relevant experience
• Ability to manage on medium to large size and complexity projects
• Knowledge of product management concepts and how enterprise software products are positioned and developed
• Knowledge of defect tracking processes and tools• Strong communication, collaboration, and problem-solving skills

Preferred: •

• Knowledge of Six Sigma methodologies and other tools supporting fact-based decisions

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the in the Indian Armed Forces; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].