Project Manager Job Description
The Project Manager (PM) is responsible for planning, executing, and delivering banking projects within scope, budget, and timeline while ensuring compliance with regulatory, risk, and operational standards. The PM leads cross-functional teams across Business, Operations, Technology, Risk, and external vendors to deliver high-quality outcomes aligned with the bank’s strategic objectives.

Key Responsibilities
1. Project Planning & Delivery
Define project scope, objectives, deliverables, and success metrics
Develop detailed project plans including work breakdown structures, schedules, resources, and budgets
Drive end-to-end project execution across business and technology streams
Ensure deliverables are completed according to banking standards, operational controls, and regulatory expectations
Delivery of software in agile and waterfall in accordance with application standards
2. Stakeholder Management
Manage stakeholders across Retail, Corporate, Wealth, Treasury, Operations, Technology, Risk, Compliance, and Finance. Within country and regional
Facilitate project meetings, steering committees, and working groups; ensure decisions and actions are tracked and completed
Communicate status, issues, and risks clearly to senior management and project sponsors
3. Governance & Compliance
Ensure adherence to bank governance frameworks, policies, and approval processes
Coordinate with Internal Audit, Operational Risk, Compliance, and Regulatory teams (e.g., for AML, Basel, KYC, IFRS9, local regulatory requirements)
Maintain proper documentation including risk assessments, approvals, contracts, and design/requirements artefacts
4. Risk, Issue & Change Management
Identify, assess, and manage project risks, issues, and dependencies
Lead change impact assessments across customer journeys, operations, technology, and regulatory compliance
Drive mitigation plans and escalate critical issues with clear recommendations
Manage change requests and ensure controlled scope management
5. Financial & Vendor Management
Develop and manage project budgets, forecasts, and cost trackers
Manage procurement activities, and vendor performance
Track financials including CAPEX/OPEX allocations, resource costs, and variances
6. Delivery Coordination Across Business & Technology
Oversee requirements gathering, solution design, development, testing (SIT/UAT), and migration/cutover readiness
Coordinate activities between business SMEs, developers, architects, testers, and external vendors/system integrators
Ensure operational readiness including SOP updates, training, communication, and post-implementation support
7. Reporting & Communication
Provide accurate project RAG status reporting, dashboards, and updates to PMO, program leadership, and executives
Prepare management packs, steering committee decks, and regulatory updates
Highlight bottlenecks, risks, customer impact, and required decisions
Communicate, report & engage with stakeholders as a key representative of group to ensure clarity of project progress, deviations, risks & issues are addressed accordingly
 

Skills & Competencies

• Strong understanding of banking processes (deposits, loans/credit, payments, cards, treasury, risk)
• Experience leading cross-functional teams across business and IT
• Excellent communication, negotiation, and presentation skills
• Solid analytical and problem-solving ability
• Strong documentation and planning skills
• Proficiency with PM tools (JIRA, Confluence, MS Project, Power BI, Clarity)
• Certifications such as PMP, PRINCE2, Agile/Scrum are an advantage

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Experience Requirements

• 6 – 12 years of experience in project management within financial services or large enterprise
• Proven track record managing medium to large-scale projects with multi-million budgets

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

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