Do work that matters

As a Senior Manager, Data Science – Gen AI within the Business Bank’s AI Centre of Excellence (AiCE), you will lead the design and deployment of multi-agent AI systems that streamline lending workflows and enhance customer experiences. You’ll apply agent-oriented design patterns and modern AI to deliver scalable, production-grade solutions.

In this senior leadership role, you’ll foster trust, align team growth with strategic priorities, and build strong business partnerships driving innovation and measurable value across the organisation.

See yourself in our team 

Our team has a unique role to enable the Business Bank’s vision of becoming Australia’s #1 Commercial Bank, by achieving a key focus in delivering AI solutions through to its Channels, Customer and Data. The team is focused on executing a strong path towards a customer-obsessed application of AI, to deliver critical productivity yields for our bankers and exceptional value management for all our customers.  

We’re interested in hearing from people who:

• Are confident defining and owning capability uplift roadmaps to drive excellence and innovation across data science and decision science and across the group  

• Have experience in designing, developing, and implementing Agentic and Multi-Agentic AI systems  

• Have applied experience in multi-agentic Generative AI frameworks such as Semantic Kernel, AutoGen, LangGraph, or OpenAI Responses API (or equivalent frameworks)  

• Can work with technical experts and work towards the most suitable solutions for the development of GenAI and AI  

• Are strong communicators with excellent stakeholder management skills  

• Can effectively collaborate with various stakeholders across the group to deliver high value and high impact initiatives  

• Can leverage metrics and data to inform continuous improvement that will drive the group forward with industry-leading practices  

• Have experience in statistical control and performance estimation theory  

• Are problem solvers able to navigate complexity and facilitate constructive conflict resolution   

• Are passionate about AI and generative AI interpretability and outcomes explanation, with strong analytical skills  

Tech skills 

We use a broad range of AI, Machine Learning, cloud tools and frameworks. We don’t expect you to know them all but having significant experience and exposure with some of these leadership attributes (or equivalents) will set you up for success in this team.  

• Expert in AI (practical GenAI experience and agentic workflow is a bonus), built and delivered AI capabilities end to end for business stakeholders  

• Experience with agentic and multi-agentic AI systems and frameworks such as Semantic Kernel, AutoGen, LangGraph, or OpenAI Responses API  

• Experience in statistical control and performance estimation theory  

• Strong understanding of AI and generative AI interpretability and explainability  

• Great leadership expertise in leading transformational experiences and high-performing teams of Data Scientists & AI SMEs  

•• Strong in building relationships, educating and influencing stakeholder groups  

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

Advertising End Date: 27/10/2025