Accommodation Co-ordinator

Posted:
8/29/2024, 10:22:18 PM

Location(s):
England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Annual salary: up to £28,308.00

Accommodation Coordinator

Enfield

Up to £28,308 per annum

Full time – 1 year fixed term contract, 40hrs per week, Monday to Friday between 8am and 6pm

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northwest, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About the Role:

Due to contract expansion and an increase in business volume, we are seeking for a Accommodation Coordinator to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others.

As an Accommodation Coordinator the main role will be working as part of the dispersed accommodation team. The successful candidate will be responsible for allocating bed spaces to service users quickly to minimise loss of income. This will include relocating service users to another property or finding new properties for new service users to move into. Keeping safeguarding and Service User experience at the heart of the service will be key to succeeding in this role. Ensure all Service User notifications are processed accurately and efficiently to match the Service User to a bedspace. An important part of the role is to work closely with regional teams and transport team throughout the whole service user process.

Role Criteria:

  • Customer service experience
  • Previous office environment experience
  • Medium excel knowledge and understanding
  • Excellent communication and people skills
  • Fast learner, flexible and reliable

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Access to EAP Counselling sessions
  • Evening and weekend overtime available
  • Hybrid working

As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on [email protected]. We look forward to hearing from you soon.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.