Posted:
8/19/2024, 5:00:00 PM
Location(s):
Columbia, South Carolina, United States ⋅ South Carolina, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Position Purpose:
This role functions as work leader for customer service units. Assists with escalated and complex issues.
Logistics:
This position is full-time (40 hours/week) Monday – Friday in a typical office environment. Employees are required to have flexibility to work any of our 8-hour shifts during our normal business hours of 8:30 AM EST – 5:30 PM EST. It may be necessary, given the business need, to work occasional overtime. This role is located at 4101 Percival Road in Columbia, SC.
What You'll Do:
To Qualify for This Position, You'll Need:
We Prefer That You Have:
What We Can Do For You:
Our comprehensive benefits package includes:
401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave – the longer you work here, the more you earn.
Nine paid holidays.
On-site cafeteria and fitness centers in major locations.
Wellness programs and a healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
What to Expect Next:
After submitting your application, our recruiting team will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume and salary requirements.
Management will be conducting interviews with the most qualified candidates, with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here's more information.
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
Website: https://tdadental.com/
Headquarter Location: Phoenix, Arizona, United States
Employee Count: 101-250
Year Founded: 1995
IPO Status: Private
Industries: Dental ⋅ Health Care ⋅ Health Insurance ⋅ Insurance ⋅ Life Insurance