Job Title

Service Parts Supply Chain (SPS) Business Planner

Job Description

579159 Service Parts Supply Chain (SPS) Business Planner

Ensure global service parts availability and inventory performance by managing end-to-end planning processes and partnering across a complex healthcare supply chain network.

Your role:

• You will manage the end-to-end planning process for a portfolio of service parts, including demand forecasting, stock target setting, and supply planning across a global network of central and market locations.
• You will partner cross-functionally with Strategic Planning, Supply Management, Master Data, regional teams, and business stakeholders to ensure parts availability and support a seamless customer experience.
• You will leverage advanced planning tools and SAP ERP systems to validate and update planning parameters, manage master data, and proactively resolve planning alerts.
• You will analyze stock-outs and material availability gaps, driving corrective and preventive actions to improve performance and reduce risk to service delivery.
• You will represent planning in lifecycle management activities—including New Product Introduction (NPI), engineering changes, last-time buys, and phase-outs—ensuring service parts readiness and execution against plan.

You're the right fit if:

• You’ve acquired a Bachelor’s or Master’s degree in Supply Chain, Operations, or a related field.
• You bring 5+ years of experience in supply chain operations, preferably within a large, global organization.
• You have strong expertise in SAP ERP systems and experience working with supply chain planning tools (SPM preferred).
• You are fluent in English and are a clear, confident communicator who can influence stakeholders across functions and regions.
• You are highly analytical, detail-oriented, and able to make sound decisions with available data while thinking proactively and strategically.
• You have experience in inventory optimization, S&OP processes, and managing complex, global supply chains.
• You demonstrate a continuous improvement mindset, with experience in LEAN methodologies preferred.
• You have experience in customer service and/or the healthcare industry (preferred).

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facility, generally at the customers’ or suppliers’ locations.

This is an office role in Costa Del Este.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
• Learn more about our purpose.