Coordinates and supports key college functions, including scheduling, daily office tasks, and other defined shared services, where discretion and/or judgment is required regarding procedures to use or policies to follow.

Job Summary:

Coordinates and supports key college functions, including scheduling, daily office tasks, and other defined shared services, where discretion and/or judgment is required regarding procedures to use or policies to follow.

Essential Functions:

• Receive information in various forms and determine the appropriate method of processing.
• Provide quality clerical work (e.g., answer telephones, provide information or route calls appropriately, type memos and other correspondence, schedule meetings, take meeting notes, create, and send bulk mailings)
• Responsible for creating, maintaining, and updating files and record-keeping systems in paper and/or computerized formats.
• Coordinates course scheduling across the college.
• Support academic department processes that benefit from centralization, such as mid-semester course evaluations, college records retention, syllabi review, and uploads to Digital Measures.
• Compile and logically format statistical data and reports.
• Disseminate information that may require explanation and interpretation of established university and departmental policies and procedures, and direct individuals to sources of additional information.
• Create and maintain database systems.
• Complete special projects and assignments as directed.
• Provide backup event support (e.g., planning, staffing, post-event support) as needed.
• Provide backup support for Academic Department Units as needed.
• Other related duties as assigned.

Non-Essential Functions:

• Make travel arrangements.

Required Qualifications and Education:

• High school graduate.
• Minimum of three years of related experience and/or relevant training.
• Demonstrated experience successfully working under pressure and meeting deadlines.
• Demonstrated experience successfully maintaining positive intercultural and interpersonal professional relationships.
• Demonstrated experience successfully operating office equipment.
• Demonstrated experience successfully providing quality customer service.
• Demonstrated experience maintaining and working with confidential records.
• Demonstrated record of satisfactory work performance and attendance.
• Possess strong verbal and written communication skills.
• Demonstrated experience successfully using a variety of computer software applications.
• Demonstrated experience successfully working independently, organizing own work and coordinating work activities of others.
• Possess strong grammar and proofreading skills.

Preferred Qualifications:

• Skilled with Microsoft Word, PowerPoint, Excel, and Access
• Experience with Banner, Workday and Coursedog
• Experience with Digital Measures
• Experience in Constant Contact or similar communication platforms

Salary: C-3 Level. Minimum starting salary of $20.49 per hour

Department/Division: Seidman Dean's Office/Seidman College of Business

Job Type: Full Time (30 hours).  Monday through Friday 6 hours a day

Campus: Pew Campus

How to Apply: Please include a cover letter and resume.  The online application will allow you to attach these documents electronically.  On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references.  If you need assistance, call Human Resources at 616-331-2215

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

 

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.