Inside the Role

The Support Manager serves as a critical partner to the Chief People Officer (CPO) and the Our People Team (OPT) leadership team. This role is responsible for driving execution of key HR initiatives, managing strategic and operational priorities, and ensuring effective communication and alignment across the organization.

This position requires a strong understanding of DTNA’s HR landscape, the ability to operate at both a strategic and tactical level, and the capability to influence and lead work across functions and organizational levels.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $128,000 - $164,000 USD 

Pay offered dependent on knowledge, skills, and experience​ 

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Benefits include annual variable pay bonus program; eligible for the use of a company vehicle; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age.; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

What You Drive at DTNA

1. Strategic & Operational Execution

• Support the CPO in managing priorities across OPT and OpCom-related activities
• Drive execution of key initiatives aligned to OPT strategy and business objectives
• Translate strategic direction into actionable plans and deliverables
• Coordinate and track progress of cross-functional HR projects and initiatives

2. Communication & Executive Support

• Develop and deliver clear, concise, and impactful communications for senior leadership
• Quickly synthesize complex topics into executive-ready messaging and materials
• Support preparation for OpCom meetings, presentations, and high-priority discussions
• Ensure alignment and consistency of messaging across OPT

3. Leadership & Influence

• Lead or influence cross-functional initiatives without direct authority
• Act as a trusted advisor to OPT leaders and business stakeholders
• Demonstrate the ability to influence decision-making at multiple levels of the organization

4. HR Expertise & Business Insight

• Apply deep knowledge of HR/OPT processes, priorities, and organizational dynamics
• Provide insights and recommendations to improve HR effectiveness and employee experience
• Support continuous improvement efforts across HR programs and operations

5. Project & Process Management

• Lead and coordinate multiple projects simultaneously
• Ensure projects are delivered on time, within scope, and aligned to business objectives
• Identify risks and proactively drive mitigation strategies

• Identify opportunities to streamline and automate processes to improve efficiency and reduce manual work

6. Stakeholder Management & Internal Network

• Build and leverage a strong internal network across DTNA
• Partner with HRBPs, functional leaders, and key stakeholders to advance initiatives
• Facilitate collaboration and alignment across organizational boundaries

7. AI Enablement & Continuous Improvement

• Lead the exploration, adoption, and practical application of AI tools across OPT
• Identify high-impact opportunities to improve efficiency, effectiveness, and employee experience through AI
• Partner with HR, IT, and business leaders to pilot and scale AI-enabled solutions
• Serve as a role model for integrating AI into day-to-day work, demonstrating practical use cases for leadership and teams
• Drive a mindset of continuous improvement through automation, simplification, and digital enablement

Critical Success Factors

Success in this role is defined by the ability to:

• Communicate effectively in high-stakes, time-constrained executive settings  
• Balance strategic thinking with hands-on execution
• Demonstrate strong judgment and decision-making
• Operate with a clear understanding of business priorities and the broader organizational context

Knowledge You Should Bring

• Bachelor's Degree with 8 years of professional experience
• Demonstrated experience in Human Resources, preferably within DTNA or a comparable organization
• Proven leadership experience (direct and/or indirect)
• Strong written and verbal communication skills

• Demonstrated experience leveraging AI tools to improve personal productivity and work output

Exceptional Candidates Might Have

• Experience working closely with senior leadership or executive teams
• Strong understanding of DTNA organizational structure and business operations
• Experience managing complex, cross-functional projects

• Experience applying AI tools in a business or HR context (e.g., content creation, analysis, workflow optimization)
• Experience automating processes (e.g., workflow automation, process simplification, digital tools implementation)

Key Competencies

• Strategic thinking and big-picture orientation  
• Executive communication and storytelling
• Leadership and influence
• Project management and execution discipline
• Collaboration and relationship building
• Continuous improvement mindset

Why This Role Matters

The Support Manager plays a pivotal role in enabling the effectiveness of the Chief People Officer and advancing the Our People Team strategy. By bridging strategy and execution, this role directly impacts organizational performance, employee experience, and the success of DTNA’s transformation goals.

Note: This position is not open for expat opportunity.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Portland, OR US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

U.S. Visa sponsorship available if you qualify under the following:

• Hold a valid existing Visa (L1A, L1B, L2, TN, H1B, H4 EAD, OPT EAD, CPT)
• Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
• Those eligible for a TN Visa (Canadian or Mexican National working in an Engineering, Accounting or Scientific Technologist capacity with an aligning degree)
• Those eligible for an L-1 (inter-company) Daimler Truck visa under the Corporate Blanket L-1 program would require at least one-year of qualifying experience in the last three years

Additional Information

• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.