Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will be responsible for identifying and resolving issues within critical business systems. Your typical day will involve providing support for VMware virtualization administration and ensuring the smooth operation of applications and cloud services. Roles & Responsibilities: - Provide technical support for VMware virtualization administration, troubleshooting and resolving issues to ensure the smooth operation of applications and cloud services. - Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems. - Monitor system performance and proactively identify potential issues, implementing necessary measures to prevent downtime. - Document and maintain accurate records of support activities, including issue resolution and troubleshooting steps. - Communicate effectively with stakeholders, providing timely updates on issue resolution and ensuring customer satisfaction. Professional & Technical Skills: - Required Skill: Proficiency in VMware virtualization administration. - Additional Must To Have Skills: Experience in troubleshooting and resolving issues related to VMware virtualization. - Additional Good To Have Skills: Knowledge of cloud computing technologies and experience with cloud support. - Strong understanding of application support principles and best practices. - Experience in monitoring system performance and identifying potential issues. - Excellent problem-solving and troubleshooting skills. - Good communication and interpersonal skills. Additional Information: - The candidate should have at least 3 years of experience in VMware virtualization administration. - The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of providing effective application support. - This position is based in Manila. Minimum 3 year(s) of experience is required

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