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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

The Custodian Lead is responsible for coordinating the custodial staff and ensuring that the interior and exterior of Meow Wolf is maintained and cleaned. This is a maintenance position that requires leadership experience as the employee will serve as a liaison between the Custodial team and the Facilities Manager.

Job Responsibilities:

• Coordinate activities by scheduling work assignments, setting priorities, and directing the work of other janitorial staff. 

• Evaluate and verify employee performance through the review of completed work assignments and work techniques. 

• Identify staff development and training needs and ensure that training is obtained. 

• Maintain records, prepare reports, and compose correspondence relative to the work. 

• Make rounds to check for crew coverage of designated work areas, assigning needed coverage, and giving special cleaning instructions and/or assignments. 

• Determine materials, supplies, and equipment needs; ordering cleaning supplies and materials. 

• Inspect equipment for cleanliness and repair and personally make minor repairs. 

• Perform related work as assigned. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required Qualifications: 

• More than 2 years of experience managing a team of 5 or more staff. 

• More than 2 years of experience training new staff members. 

• More than 2 years of experience creating staff schedules. 

• Minimum 3-5 years of experience in Custodial/ EVS/ Janitorial. 

• Ability to clearly communicate information and expectations to staff. 

• Ability to thoughtfully listen to the needs and concerns of staff. 

• Ability to follow and enforce safety rules. 

• Ability to be flexible and adapt in a fast-paced work environment. 

• Professional demeanor in a public space. 

Desired Qualifications:

• Ability to follow instructions and pay attention to detail. 

• A positive attitude. 

• A flexible schedule: ability to workdays and weekends. 

• Experience with general Janitorial duties and cleaning equipment. 

• Prior work experience in a physically demanding field: Environmental Services and Janitorial. 

• Thorough knowledge of the common tools, equipment, and materials used in cleaning and maintenance activities. 

• Thorough knowledge of methods used in the cleaning of buildings.

• Experience and ability to operate general hand tools and cleaning equipment 

• Ability to maintain cleaning equipment and machinery. 

• Thorough knowledge of occupational hazards and safety rules and regulations. 

• Considerable knowledge of employee policies and procedures. 

Essential Skills and Abilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/ or ability required. 

• Ability to read and write English. 

• Follow written and oral instructions. 

• Ability to interpret directions on cleaning products and equipment. 

• Accepts criticism and deals calmly and effectively in stressful situations. 

• Willingness to take on challenges and responsibility. 

Desired Characteristics and Qualities for all Team Members: 

• Embrace and exemplify Meow Wolf Culture. 

• Be enthusiastic about work and creating a transcendental guest experience. 

• Listen and communicate with compassion and positivity. 

• Demonstrate flexibility and a receptiveness to change. 

• Willing to work outside the comfort zone to assist guests or fellow team members. 

• Maintain professional courtesy and behavior at all times. 

• Be a “People Person” - friendly, understanding, compassionate, positive. 

Work Environment:

This job operates in an office environment as well as a museum/ art exhibit. This role routinely uses cleaning equipment such as mops, vacuums, and other cleaning tools. 

Physical Demands:

Employees may be required to lift up to 60lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 

Work Schedule: 

This is a full-time position. Schedules are based on business needs. This position requires a flexible schedule to accommodate the times the exhibit is closed to the public. Occasional evening, overnight, weekends, and holidays will be expected as job duties demand.

Supervisor Responsibilities:

Supervisory duties as assigned. 

Travel:

Travel is not required for this position. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HDHP*

• Dental and Vision Insurance*

• HSA, HRA, and FSA options*

• 401k Retirement Plan

• Company paid Life Insurance Policy and Disability Coverage(s)*

• Voluntary Critical Illness and Life Insurance Policies*

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch and Cafes

• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.