This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.

Overview:

• Work closely with the Bank partner to provide insurance solutions to customers and to achieve joint goals.

• Manage Sales Team.

Position Responsibilities:

Strategy & Planning:

• Understand overall vision and goals to execute and implement sales activities.

• Work with Bank Partner to provide insurance solutions to customers and to achieve joint goals.

• Build excellent relationship with branches to deliver top-notch service quality  

• Spearhead all lead generation initiatives from bank partner

• Campaign management.

Day to Day Operations & Recruitment:

• Align sales activity management with strategy to achieve business plan.

• Ensure sales process quality to minimize fraud and customer complaints.

• Manage overall manpower and resourcing plan based on sales KPIs.

• Drive Sales and achieving assigned Sales targets

• Support Sourcing & Selection and create a talent pipeline

Coaching & Leadership:

• Provide necessary training/coaching and supervision to Insurance Specialists to ensure success of insurance sales at bank branches

Customer Service:

• Provide excellent customer service.

Required Qualifications:

• Bachelor’s Degree or equivalent combination of education and work experience

• Minimum 8 years working experience in sales

• Minimum 3 years’ experience at supervisory level

• Experience in sales management, promotion, training & development; or other successful senior management experiences

• Demonstrated experience in strategic implementation of distribution strategies would be an advantage

• Demonstrated continuous growth and winning record in career.

• Good understanding of business diversity

• Proven ability to prospect, drive the sales process from plan to close

• Basic understanding of insurance product features and design

• Excellent communication and interpersonal skills

• Leadership and management competency

• Strategic mindset, vision, and persistence. Being able to think beyond the status quo.

• Good presentation and motivational skills

• Persuasive and able to convey ideas, plus negotiation and influencing skills

• Able to handle conflicts and be self-motivated in difficult situations

• Tech-Savvy and advocates of digital tools

Preferred Qualifications:

• Have experience in Insurance industry

• Exceptional command in English, both verbal and written

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

In Office