Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Job Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive and sustainable, With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, who are looking for a place to make an impact. And if that's you we would love to have you join us!

We are looking for a Credit Management Specialist reporting to the Americas Direct Customer Portfolio Credit Manager.

Your responsibilities:

• Responsible for collections and reconciling accounts on month basis.
• Reconcile customer accounts to identify disputes, overpayments, generate journal entries and oversee offsetting of credits and debits.
• Provide overall customer service to assigned accounts in matters concerning their accounts receivable balance and dispute resolution.
• Communicate with product sales departments, branch plants, field sales, and service personnel to resolve customer disputes.
• Exercise good judgment and decision-making skills involving payment arrangements on disputed items and/or write-offs.
• Classify past due accounts for monthly reporting to management.
• Make recommendations to management on accounts or items that are potentially uncollectible.
• Verify Bad debt reserve file
• Build and maintain good working relationships with relevant teams across a wide range of areas throughout the organization.
• Maintain accurate information within the system, in compliance with company policies. Support financial audit.
• Focus on achieving work group's goals and strategies while balancing multiple demands and priorities.

You will have

University degree preferred (Accounting, Finance, Economics or equivalent)

1 year working experience in Cash Collection, AR or OTC department.

Very good command of English (written & spoken)

Working knowledge of Excel

Problem Solving

Experience in a Shared Services and international environment

Working knowledge of SAP

What we offer

• Savings Fund doubled by us
• Food coupons
• Subsidized cafeteria
• Transportation services
• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• Retirement benefits
• Life Insurance

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or another role.

#LI-SP1

#LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.