IT Service Desk Admin (1year Contract)

Posted:
7/27/2026, 4:54:49 PM

Location(s):
Hwaseong-si, Gyeonggi, South Korea ⋅ Gyeonggi, South Korea

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Job Introduction

As an IT Service Desk Administrator, you will be the first point of contact for employees seeking IT support. You will troubleshoot technical issues, support workplace devices and collaboration tools, and ensure service requests are resolved efficiently. By providing reliable support, you will help employees stay productive and enable smooth day-to-day operations across ASML.

Role and responsibilities

Respond to IT support requests received through tickets, email, and phone
Troubleshoot Windows operating systems and Microsoft 365 application
Support laptop deployment, configuration, replacement, and basic hardware troubleshooting
Maintain and support meeting room audio and video technology
Assist users with printers, mobile devices, and workplace technology
Track, document, and update support requests accurately in the ticketing system
Follow up on open requests and help reduce support backlogs

Education and experience

Diploma, associate degree, technical college qualification, or equivalent practical experience
At least 1 year of experience in IT support, service desk, help desk, technical support, or customer support environments preferred
Experience supporting end users in an office environment preferred
Experience using ticket management or service management systems preferred
Familiarity with Microsoft Windows 10/11 and Microsoft 365 applications, including Outlook, Teams, Word, and Excel

Skills

Deliver excellent customer service and create a positive user experience
Communicate clearly with a wide range of users and stakeholders
Analyze technical issues and provide effective solutions
Prioritize competing requests in a fast-paced environment
Collaborate effectively while demonstrating ownership and attention to detail

Other information

*Location: Dongtan, South Korea

*ASML 공고간 중복지원 및 제출 후 수정 불가
*영문이력서를 포함한 자유양식의 이력서 & 자기소개를 하나의 파일로 첨부

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

ASML

Website: https://www.asml.com/

Headquarter Location: Veldhoven, Noord-Brabant, The Netherlands

Employee Count: 10001+

Year Founded: 1984

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Commercial ⋅ Electronics ⋅ Hardware ⋅ Industrial ⋅ Industrial Manufacturing ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Nanotechnology ⋅ Semiconductor ⋅ Software

Visa Sponsorship: Sponsors work visas

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